Originally Posted by MissSimone
wow now that's customer service!!! i think that was the most surprising thing for me. rather than speak to me about her schedule and explain that she wasn't able to get to my emails because she doesn't work weekends she just cancelled my order and told me she doesn't work weekends as if I know her personal life.
I feel the same way. You wouldn't expect just plain rude and curt service at a department store or a department store's website so why expect and accept it in this senario?
You are still paying for a service and they are accepting payment for that service and should be treated as a proper customer and propietor (within reason of course).