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What is happening at the ROR?

sweetluna
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sweetluna

sweetluna

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Can anyone tell me what is going on at the ROR with regards to wedding coordinators?   I've been following this forum for quite some time and that's how I found out that Chandlyn is no longer there but now I'm reading that Antonette (Tina) is no longer there either??   Does anyone know who the wedding coordinator is now? I'm less than 3 months away from my date and I don't know who I'm supposed to be contacting.

 

Thanks for any help you can provide!

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hiccups

hiccups

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sweetluna - I emailed the sales dept in Mexico to forward me their 2011 wedding info and on the brochure, the listed MICE managers (wedding coordinators) at ROR are: Antonnete Perry (I believe she's the head WC), Natrisha Campbell and Michael Johnson.  They all share the same email address mice.ori@riu.com.  Their phone number is 1-876-972-2200 ext. 6023. 

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karlyeny

karlyeny

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I am still not getting a response from Antonette, she was pretty fast at responding when it was time to confirm ceremony time and place, but that is as far as ive gotten ,,,
 

Originally Posted by hiccups View Post

sweetluna - I emailed the sales dept in Mexico to forward me their 2011 wedding info and on the brochure, the listed MICE managers (wedding coordinators) at ROR are: Antonnete Perry (I believe she's the head WC), Natrisha Campbell and Michael Johnson.  They all share the same email address mice.ori@riu.com.  Their phone number is 1-876-972-2200 ext. 6023. 



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hiccups

hiccups

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Hi Ladies....I'm also waiting for a response from Antonette.  As mentioned, I had emailed her over 2 months ago and no response.  I emailed the sales dept. in Mexico to confirm my date/time (as I've been hearing that some brides were double booked!!!), I mentioned to the sales exec. that I emailed ROR months ago with no reply.  He forwarded my email to Antonette and they responded within 2 days however, she did not answer any of my questions that I had emailed to her prior and when I replied to her email with my questions again, she did not respond!!!  This is driving me crazy!

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  • 2 weeks later...
sweetluna

sweetluna

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I had to go through my travel agent.  My wedding is 2 months away and haven't had any contact.  Chandlyn always got back to me within 2 weeks.  This new person returned my travel agents email but not mine, how fair & right is that?  I'm not impressed but whatever, at least she confirmed that she got all my legal documents.  None of my questions have been answered but I'm not going to stress over that, I'll wait until I get there.  The legal stuff was my biggest concern.

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  • 2 months later...
surprise4us

surprise4us

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Okay so I just tried to use the mice.riu email address from above and it said that it wasn't a valid address. I am trying to contact somone to book the sea grape. I have tried emailing the main address and never get a reply. I am starting to stress! How am I suppose to plan when I can't even confirm were my reception is? Has anyone been successful in contacting them lately?

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