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Now Jade Riviera Cancun Wedding

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#31 eldiexs

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  • 154 posts

    Posted 29 November 2010 - 09:42 PM

    yeeii!! that´s a beautiful spot at what time is your ceremony, remember for a good lighting its getting dark at 500 so 330 its perfect time for beautuful light


    you will love mexico!!!


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    • 11 posts

      Posted 30 November 2010 - 02:01 PM

      Just got married at NOW Jade Resort on Thursday, November 25, 2010!  (52 Wedding Guests)


      Firstly, it is a beautiful resort with fabulous restaurants and a beautiful setting right on the ocean. The ocean is stunningly blue and the water is warm (warmer than the pool). There are very few rocks on the beach and in the water, but if rocks do bother you, bring your water shoes. The sand is white and so soft; just picturesque!   


      Pilar, the wedding coordinator, is a very layed back person, hense taking sometimes weeks to respond to emails. Her relaxed demeanor makes her not very detailed oriented. So if your wedding has a lot of tiny details, make sure Pilar writes everything down. She will tell you to "relax" over and over again and "not to worry" but if you want all your tiny details to make an appearance at your wedding - make sure she writes it down! My wedding was very detail oriented, as I made table numbers, cocktail napkins, decor, signage and so on for our wedding and she and her team of people had to remember to put out everything, However b/c she didn't write anything down she did forget some things. My mom & sister thankfully caught the errors and the reception was exactly how I imagined it. ...still the drink menus never made it on the tables. Again, the tiny details.  


      The service is very slow all over the resort, from the restaurants to the swim-up bar. They have been at capacity all month, so this must contribute to the extremely slow service also not enough staff!  Word of advise: when you arrive, immediately set your watch back to Mexican time and prepare to wait!  The wait for a table at any of the restaurants can be up to 2 hours, as there are no reservations allowed. If you want to eat at 7pm, go at 6pm to collect your buzzer. Once you do get seated at a restaurant, know that you are on Mexican time and that everything will take longer - A LOT LONGER even drinks take up to 30mins to get at bars throughout the resort, even the swim-up bar! However, when the drinks/food does finally arrive it is fabulous!! When it came to food quality and flavor there were no complaints.  


      The rooms are beautiful, but not large. As bride & groom you get an automatic upgrade to Preferred Club. Our view from room number 7303, overlooked the Preferred Club Pool and the ocean - it was spectacular!!  Definatley one of the nicest rooms at the resort. I also asked for the parents of the bride & groom to get upgraded to Preferred Club, after much back and forth with Pilar over email, once I had arrived Pilar made it happen. I also requested ocean view for my bridesmaids and Pilar also made that happen! :)

      Room service is 24 hours and pretty good. They do not bring alcohol to your room. There are 4 beers in your mini-bar, which they restock everyday - but no hard alcohol. If you want an alcoholic beverage you must go get it yourself.  


      We did a Meet & Greet @ 3pm at Las Olas the day after our guests arrived. This gave Scott (groom) and I a chance to say hello to everyone, introduce our families & thank everyone for coming. To thank them we gave each couple a beach bag full of goodies - all of which they could eat or use throughout the week. In a canvas beach bag were travel mugs, Mexican wedding cookies, bag of mini-meds (Advil, Tylenol & Pepto Bismol), animal foam visors (we wore around the pool), dolche de leche caramel, antibacterial wipes, map of Cancun/Puerto Morelos, and an activites brochure. Pilar helped to organize this get together for 54 people at Las Olas, she also got the cookies and the maps of the area.      aA     Alex (our activities coordinator) also came to the Meet & Greet with her staff & set up a table for our guests to sign up for tours & activites. After Scott & I had finished speaking & had handed out all the beach bags, Alex and her staff did a little schpeel of about all the tours & activites. This was great to do as all our guests were there & if there were any questions Alex and her staff were there to field them. 

      We organized two tours for our guests.

      1) ATV Trip

      - Visit ancient city of Tulum, ATV through jungle, swim in the cenote  - $108 for double, $138 for single - 6.5hr tour  AMAZING DAY!!!! So glad we did it!

      There are only 14 ATV's, so we encouraged our guests to double up on the ATV's so more ppl could go. We ended up with 18 of us...unfortunatly more wanted to go, but there was no room. So sign up FAST! Includes all transportation in very clean & air conditioned vans, dry snacks (chips & peanuts) and bottled water. They'll also stop for beer if you ask...we did!

      2) Private Catamaran Sunset Cruise 

      Private 3 hour sunset tour of Puerto Morelos & the Reef. 4 - 7 pm 
      Sunny & shaddy spots to sit. Good for all ages. Leaves from El Cid Marina (5 minute walk from NOW Jade)  Includes dry snacks, red & wht wine & beer. 

      If you want more food, you can order trays of appy's and/or sandwiches from Costco in Playa Del Carmen or Cancun. The staff on the boat will serve the trays.  



      We did the ceremony on the Pergola, which they advertise as a rooftop patio, which I thought meant totally private, being a rooftop - but it isn't. The Pergola is on a patio, but not rooftop, in fact it's right beside the buffet area. So if you choose this location make sure to make your ceremony for when the buffet is closed, for instance at 3pm, as I did and it was a lot more private than the beach. I watched another wedding on the beach while I was there and it was very public. Their ceremony was on the beach in front of the Preferred Club Pool and I bet close to 100 people in their swim suites stood and watched...including myself.  


      We did the Cocktail Hour at the Blue Beach Bar, which is right below the Pergola and beside the beach. It was the perfect location for the cocktail hour. We did some pics on the beach in front of the Blue Beach Bar so our guests watched - this was fun for them!         


      The reception was in the Bamboo Room. We had 54 of us in there, so it filled the space nicely, but any smaller and I would not recommend it; as it fits a maximum of 100 guests. We had 6 round tables for our guests, one head table, one cake table, one podium for speeches, one long DJ table, one signing table and one table for our seating chart/guest favor (MARACAS). The center of the room was reserved for dancing. Pilar had the tables backwards, so had our families at the back of the room, when I noticed this I immediately asked her to change it but she refused saying it was too hard to do - but since we had 30 mins before the reception began I insisted, as we didn't want our parents at the back of the room. She wasn't happy about it, but she made the change - something I am so glad I insisted upon. 


      After 11pm, all our guests went to the Sports Bar to dance. As a group we went there after dinner almost every night the whole week and it was soooo fun! Great music with a huge video screen on the dance floor that shows music videos. Totally not a cheesy "discoteca" like I have been to at other resorts.  


      We bought maracas at Market 28 in Cancun (the open air-market) - they acted as our wedding favor, seating chart and when our guests shook them & did a little dance we had to KISS!

      We got them for $1.50 each from a vendor in the market after some bartering.


      We went snorkeling on the Reef, ATV'ing through the jungle, visited the ancient city of Tulum and swam in the Cenote (underground river). All amazing tours I highly recommend!!
      The contact to hook you up with all of these tours and more is Alejandra (Alex) your Cancun DMC   alex.orozco@yourcancundmc.com
      Alex went above and beyond! She took my parents and I into Cancun to get things for the wedding (maracas) & do a little shopping before the rest of the wedding guests arrived and she organized some of the most amazing tours for our guests that I have ever done!


      Alex also recommended a friend of her's who is also a florist to do our flowers, Juliana. The prices for flowers at the resort is outrageous, so I began emailing Juliana some pics of what I wanted & she said she could do it. Juliana is based out of Cancun but will travel to surrounding areas (Playa del Carmen, Puerto Morelos)  to do your wedding. When I arrived at NOW Jade, Juliana came to meet us - she brought samples of the flowers she had in the colors I wanted (coral, white and green). She was very professional and did a beautiful job on the flowers for a very low price. 10 boutenierres, 3 wrist corsages, 4 bridesmaid bouquets, 1 bridal bouquet and 2 centerpieces and the rental of 9 vases and a basket for only $200 USD!!  NOW Jade wanted $65 for one bridesmaid bouquet?! In the end we saved close to $800 using Juliana and the flowers were so beautiful, my bridesmaids are still talking about them!! :)  NOW Jade's florist did not like that we ventured out to get our own florist, but there is no clause saying you can't. Also, when I told Pilar the price she said "I don't blame you". Perhaps now, NOW Jade will re-evaluate their prices for flowers. Highly recommend Juliana:  floreria_paraiso@hotmail.com   I  




      Well that's all for now. Although there were some glitches along the way, it was the BEST week of my life! I didn't want to leave.

      I am so excited to start this new chapter of my life as Mrs. Allison Fuller. Any questions email me at allisongates@live.com


      Lots of Love,

      Ally Fuller (formally known as Ally Gates)  FUller :


      #33 corbeil

      • Jr. Member
      • 190 posts

        Posted 02 December 2010 - 12:56 PM

        Nice review.

        #34 RocknRobin04

        • Banned
        • 107 posts

          Posted 05 December 2010 - 06:58 PM

          Soo glad these threads are taking off! There are so many great ideas :)

          #35 ALLYGATOR

          • Newbie
          • 11 posts

            Posted 16 January 2011 - 01:36 PM



            I have heard from a few brides that it has recently been hard to get a hold of Julilana; the fabulous florist that helped to make my wedding day at the NOW Jade Resort beautiful...and affordable!
            Alejandra (Alex), an activities coordinator in the Cancun area & a friend of Juliana's recommended Juliana's services to me. Below you will find the contact information I have for both Juliana & Alex.  If you cannot get a hold of Juliana through her contact info, Alex is very receptive to emails & prompt to reply; she'll help you get in touch with Juliana asap. She can also assist you in any activities you would like to plan for you and/or your guests while you're in Mexico!  I have also include the information of the DJ we hired to do our wedding.



            If you would like to see pics of my wedding or my flowers done my Juliana you can befriend me on facebook at Ally Fuller (Gates) -  Album: Gates-Fuller Wedding.  If you have any questions don't hesitiate to ask either. I was married at the NOW Jade November 25, 2010 with 54 wedding guests & I remember how difficult it was planning a wedding in Mexico - so don't hesitate asking anything! :)  


            Juliana ~ Cancun Florist

            Av.Cobà No. 19 SM 22 Centro

            Tel`s (998) 884 11 04, 887 17 00

            Cancùn,Q.Roo  MEXICO
            Email:   floreria_paraiso@hotmail.com



            Alejandra (Alex) Orozco
            Activities Coordinator:
            YOUR CANCUN DMC
            Director of Sales
            Dir. Phone  011 52 998 880 59 99 / 998 271 17 21
            NEXTEL:  011 52 998 275 32 78 / 72*827721*1
            DJ Marianella Slim.
            Mannia Audio Video e Iluminacion
            Tel (998) 889 92 26
            Fax (998) 889 92 82

            #36 lsakogan1

            • Newbie
            • 2 posts

              Posted 25 January 2011 - 10:58 AM

              Allygator:  did you choose one of the wedding packages they offer, or did you do everything a la carte?  I'm getting married May28th, and originally I was gping to go with the devine wedding package.  Now, after reading some of these posts, I'm thinking of hiring an outside DJ, photographer, and possibly florist.  However, is there a fee you have to pay to bring these vendors into the resort for the day??

              #37 Maritza919

              • Jr. Member
              • 421 posts

                Posted 26 January 2011 - 07:01 AM

                Congratulations to all Now Jade brides! My mAtron of honor is actually going to a wedding there this May. happy planning to all :)

                #38 lisadias

                • Sr. Member
                • 1,116 posts

                  Posted 26 January 2011 - 09:36 AM

                  Isakogan1-There is a 65$ day pass fee. I am going with the Divine package. I have heard great things about Doremixx and they are now an accepted vendor so you could check him out. I am bringing in Ivan Luckie as my photographer. He has been amazing to deal with and takes wicked pictures on land and under water. I would highly recommend him.  If you speak with him let him know that you spoke with Lisa.

                  #39 lsakogan1

                  • Newbie
                  • 2 posts

                    Posted 27 January 2011 - 10:11 AM

                    Thanks lisadias.  I emailed Pilar last week, and she is telling me that to bring in an outside vendor, it costs $350 per vendor.  I'm definitely going to fight that!!!!  Also, are you able to swap any of the services that the package provides if you bring in outside vendors?

                    #40 lisadias

                    • Sr. Member
                    • 1,116 posts

                      Posted 27 January 2011 - 11:12 AM

                      They used to do swaps but changed that a while back. Doesn't hurt to ask and all they can say is NO.

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