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stina76

Ivory or Off White Flip Flops??

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Originally Posted by aprilmay View Post
All you US girls have no idea how lucky you are! It's ridiculous trying to find something with decent shipping to Canada!!
I feel your pain, girl! Also we're getting married at Dreams PV too - yay!

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Don't order from Advantage Bridal! 

They SUCK!!!!

 

I placed an order 7-28 for two pairs of shoes.

On 8-20 I called them to check on the status of the order and was told that the shoes had no estimated arrival date. I was told this meant that they weren't sure if the manufacturer was going to make any more. I was advised that I should probably cancel my order. I said to cancel it and the rep told me that I should receive a credit in about 3 weeks.

On 8-26, I received an email telling me that the shoes had an arrival date of 9-15 and that if I wanted to continue with the cancellation that there would be a charge of $10!

I called their 1-877 number to find out what was going on and the woman who answered just kept telling me that their policy is to charge $10 for a cancelled order. I did read that in their FAQs but I wouldn't think that would apply in a case when they didn't know if your order was ever going to come in. In any case why did they wait 6 days to tell me about it? And why do the shoes suddenly have an arrival date?

 

Since then I've received 3 emails from 3 different reps telling me that I CANNOT cancel the order even if I pay $10. So now I'm suck with 2 pairs of shoes that I don't need. There's never been any explanation of why I was told on 8-20 that my shoes weren't coming in or why I was told on 8-26 that I could cancel when I can't!

 

And this whole situation could have been avoided if I'd been told on 8-20 that my shoes were on order and would arrive in time!!!

 

I would not recommend ordering from this site.

These are all the same company as well -
www.custom-crystals.com
www.memoriesmade.com
www.monogram-cake-toppers.com
www.savvysneaks.com
www.pagepanties.com

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Oh no, CALLAMONSTER!!

 

What a nightmare.....I am so sorry you had such issues with Advantage Bridal because when I dealt with them for my flip-flops, it was a seamless transaction and even above-average, I'd say.

 

Hopefully everything is all sorted out now and in the end, you get the product you ordered in the first place  :( 

 

It's never fun to have to deal with this kind of stress that's is totally unnecessary...

 

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Originally Posted by islandbride317 View Post

 

Oh no, CALLAMONSTER!!

 

What a nightmare.....I am so sorry you had such issues with Advantage Bridal because when I dealt with them for my flip-flops, it was a seamless transaction and even above-average, I'd say.

 

Hopefully everything is all sorted out now and in the end, you get the product you ordered in the first place  sad.gif 

 

It's never fun to have to deal with this kind of stress that's is totally unnecessary...

 

 

Thank you!

 

The funniest part of all of this is that on 9-15 they emailed me telling me that they really weren't going to get the shoes and that they were going to refund my money to my credit card. AFTER all that!!!

 

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