| Originally Posted by chibi411 |
how did you get sandra to respond back to you right away? did you call? it takes me weeks for a response and she answers half my question with a question and the other half she doesn't address.
Sorry, let me rephrase. I went down there recently, and amongst my million questions from Jody and myself, I was planning on finding a magic happy closet for us. So, she told me while I was there. Sorry to make it sound like I had actually talked to her recently.
On another note, as far as her responses. I told her a lot of the girls were worried because they were not hearing back from her for days and sometimes never. She blushed, said she was soooo sorry, but that she was completely swamped right now. She said she has a ton of weddings from now till early June. But, as soon as mid June rolled around, she was going to dedicate herself to responding to everyone ASAP. She has one day a week off right now, and sometimes uses it to go do stuff for the brides. For example, on her day off while I was there, she came back the next day to show me linens in the colors I had asked her for. So, I felt a little bad.
I hope this helps everyone have a little patience for her and also feel more comfortable that she will get on the ball with all of our stuff as soon as she has some breathing room.
My suggestion. If you have one major thing you need her to answer, write it as an independent e-mail and put SUPER IMPORTANT or something of the sort under subject. It is fast for her to answer one question, but I know that I usually send her a list of questions and if she only has a minute, she can't address all my concerns, leaves them till later, and then I'm freaking out to not hear back from her.
Hope this helps.