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DREAMS TULUM brides please post here!

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Hi Everyone,

 

I have been extremely busy with work and a few other commitments so I haven't been able to post anything (although I have checked in once in a while to see what's going on). I thought that I'd share some correspondence I just received from DT...kind of interesting.

Dear Sandra :

 

Hi!! This is Sandra Casillas again from the sales department .

 

 

With the only purpose to improve our time in answering the emails and give you a timely manner response , I will be working with the wedding department in all the selling process and providing information for all destination weddings , Landy Cahum and Lizet Calvillo will be coordinating the ON SITE weddings and making sure the dream come true J , but they will get all the information that we talk and have it printed in the file so we are all in the same page ,

I should also mention that I replied to Sandra's email with a question I had and she responded within 10 minutes. Perhaps this will make a lot of you feel better, knowing that they are trying to be on top of responses.

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Sunbride- I think that's an awesome idea. I find myself getting ready to post a question most days and then try and sift through the thread to see if the question has been asked. Most times I get interrupted or discouraged and just forget about it.

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Amy,

What is this magic e-mail address that Sandra will be answering going forward? I have some questions I have been waiting for answers to for quite a while - so maybe this will work..

 

Thanks very much

voodoo.gif

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Originally Posted by SunBride View Post
Hi DT ladies,

I have an idea I've been thinking about for a while that I want to throw out there. I was thinking of starting a new Dreams Tulum thread (if everyone agrees to let this one die and the new one will be the main one) and on the first page of the thread having all the most frequently asked questions. So often on here we have the brides asking the same questions over and over, which is quite reasonable considering our thread is over 80 pages long and it's hard to find the information, and the thread has existed for so long now (over 6 months!) and so many brides have come and gone and we can't expect the new ones to know all this stuff. Also there is a lot of little discussions that would be pretty boring for a new person to have to shift through to find the info (don't get me wrong, I love the little discussions, hellos, "thank yous", "you look beautiful" type comments, etc, but the most important information is getting lost in the midst of all that.

So what do you think of the idea of starting a new thread where all the most FAQs are on the first page, as well as links to everone's reviews and pictures (i.e. we wouldn't have to have the seperate thread "list of Dreams Tulum brides") I will take responsibility for continually updating the first page as people ask new questions and answers in the thread. So the new thread would look exactly like this one (i.e. we can continue with all our semi-useless little discussions) but would have a super helpful and informative first page. So hopefully this would cut down on a lot of the repetitive questions.

Let me know what you think.

I don't want to see this thread die before reaching 100 pages though, and it will take a little while to compile all the info to start the new thread, so it could be done sometime in the next few weeks.

Alternatively, if we don't like the idea of starting a new thread (it would be sad to see this one die, especially since it's probably the longest thread on BDW!!!!) I could just do a seperate thread called "Dreams Tulum FAQ" and we could refer new brides there, but they are much less likely to see it, as it will be way in the back of the forum. We'd have to keep re-posting the link in this thread. As much as I hate to see this thread die, I think it would be better to have everything all in one place.

Let me know what you think! (oops, said that already, haha)
Love that idea! Count my vote as a definite yes!!

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Originally Posted by amodew View Post
Hi Everyone,

I have been extremely busy with work and a few other commitments so I haven't been able to post anything (although I have checked in once in a while to see what's going on). I thought that I'd share some correspondence I just received from DT...kind of interesting.

Dear Sandra :


Hi!! This is Sandra Casillas again from the sales department .



With the only purpose to improve our time in answering the emails and give you a timely manner response , I will be working with the wedding department in all the selling process and providing information for all destination weddings , Landy Cahum and Lizet Calvillo will be coordinating the ON SITE weddings and making sure the dream come true J , but they will get all the information that we talk and have it printed in the file so we are all in the same page ,

I should also mention that I replied to Sandra's email with a question I had and she responded within 10 minutes. Perhaps this will make a lot of you feel better, knowing that they are trying to be on top of responses.
Thank u for telling us about this! It definitely sounds very encouraging. Especially if Sandra wrote back within 10 minutes! I emailed the regular wedding dept address 8 days ago and haven't heard back. Lets hope things going forward will be different.

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Originally Posted by rabbitnow View Post
I am very excited for you - getting close to my date as well so I am trying to finalise things as much as I can on this side of the border before we get down there - I sent Landy an e-mail over 2 weeks ago and have received NO responce - All I would like to know is about scheduling a cook out - bbq type of a thing - with a bondfire for our rehersal dinner. I wanted to find out the costs envolved with that. - Any chance you can find out for me and let me know when you get back?

Thanks a lot in advance,
Anna
Yea, sure I'll ask her. For about how many people? I'm sure she will ask that.

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Originally Posted by can't wait! View Post
OK. I'm bumping this thread just because we we were on page 2! wow! We are always at the very top of the threads ladies! We gotta keep on posting!

Also, wanted to know if anyone has gotten any email from Landy. I sent her an email exactly seven days ago and got nothing but her automated response.

Do you happen to have Landy's email? I need to contact her and double check everything is still in order with my wedding (since I was dealing with Sandra and had NO idea she's in a new position)! Thanks

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I love the idea of the FAQ thread! We must also promise to keep the new one alive like this one!!

 

I haven't heard of a platinum dinner but i did notice the price is different on this new wedding guide for gold dinner. It used to be $55 and now it says $65. They better not up the charge on me now!! ARGH! My guess is the lobster upgrade is the 'platinum'

 

Sunbride, I think one or two of the new shots in the guide are from your wedding!!! yay! Your famous! smile123.gif

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