Discount Mugs issue
Posted 01 June 2010 - 12:05 PM
I placed an order worth $300 to them on May 7th and it is now the beginning of June & my mugs haven't even been printed yet!!!
About a week after I placed the order & they took my money I got an email stating that they were out of stock of the ones i ordered...which is kinda messed that they left it for a week & then let me know. Anyway, the lady ended up calling me & seemed very friendly so i let it slide & we chose different mugs. She said because my delivery date was supposed to be June 2nd she would put them into production THAT DAY and get them shipped out ASAP...well i've written her a couple emails asking her whats going on & she wouldn't respond. Today i called customer service & they tell me that they just went into production today. I explained to her what happened & about talking with the other woman & she said they should be shipped today or tommorow....WTF!!! At this point, i just want my 300 bones back & want to go somewhere else...super frustrating to deal with!
I hope all of you that are planning to order from them have better luck then me. I would recommend ordering on the phone so they can check the stock with you on the other line...
Posted 01 June 2010 - 12:16 PM
There are others but I think that is enough of an example.
Posted 01 June 2010 - 12:26 PM
Meldal, I hope it works out and you get your order soon.
Posted 01 June 2010 - 04:38 PM
i was planning on using discount mugs for some colored shot glasses....but i dont have too much time for a dilema like that so im thinking of looking elsewhere now!
thank you for the heads up!
Posted 01 June 2010 - 06:37 PM
Posted 01 June 2010 - 08:42 PM
Posted 02 June 2010 - 07:14 AM
Posted 02 June 2010 - 02:14 PM
Posted 02 June 2010 - 03:58 PM
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