I have never worked with Guillermo, but I am also getting married @ Dreams and have been having issues with my coordinator as well! I caught a little attitude today with her because I have been waiting on a reply to an email sent over 2 weeks ago and my wedding is in 17 days!! She got a liitle nasty right back, but at least I got her attention and my questions answered. My WC is Magda, but she did mention that there had been lots of changes in their department...whatever that means.
I would just send him another email. Its really all you can do
But I just wanted to tell you that I can relate to your frustration!!! Guess we just have to trust that everything will be O.K.
Originally Posted by DreamsCaboBride
This is my first post, but I am hoping that someone will have a recommendation. I am getting married at Dreams Los Cabos November 2011. Unfortunately Yarai who was my wedding planner quit working at Dreams as of September 1st. I am now scrambling to get my new wedding planner caught up and I fear that she has no idea what I am asking for in my e-mails. I just sent her an e-mail with 5 questions and she sent me a reply that said, â€œthank you very much for the informaitonâ€. She did not answer one of my questions. HELP has anyone worked with Guillermo at Dreams Los Cabos???