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RIU Confirmation Question


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#1 sweetluna

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    Posted 18 May 2010 - 07:16 PM

    Hello! I have a question/concern I'm hoping someone can answer for me. Today I received a message from my TA asking me to go to the RIU website and submit my confirmation number she gave me and fill in the information requested. I was fine with all of that until the last page that was asking for my credit card information - my VERY detailed credit card information (including the security code) I DO NOT put my credit card information into ANY online database form, I especially will not provide such detailed credit card information. I talked to my TA and she agreed it was strange they were asking for the information especially since payment has already been arranged however my TA didn't have any information on alternatives for me. She's looking into it but I thought I would ask my BDW friends for their thoughts.

    Did you have to do an online confirmation? If so, did you provide the credit card information?
    Do you know if there is another way I can confirm without providing my credit card information??

    Thanks for any help/advice you can give!

    #2 sweetluna

    sweetluna
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      Posted 18 May 2010 - 08:37 PM

      Thanks TA Raymond. I'll give them a call.
      I don't put my credit card information in the form because I've worked on the back-end of those types of forms and I've seen whats happens with that information and I'm not comfortable putting my information into a database like that. It's not secure.
      It's not so much about the payment part, that's already been arranged.

      Thanks for your help!!

      #3 loua4

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        Posted 19 May 2010 - 09:09 AM

        Hi, I dont think i had to do that, and my trip is confirmed and ready to go. but I went through our travel agent to do that. sorry, that probably doesnt help you.

        #4 LCBride2007

        LCBride2007

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          Posted 19 May 2010 - 09:53 AM

          Quote:
          Originally Posted by sweetluna
          Thanks TA Raymond. I'll give them a call.
          Confused here. Who is TA Raymond?

          #5 sweetluna

          sweetluna
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            Posted 19 May 2010 - 05:47 PM

            My apologies, I'm not sure where I got TA Raymond. TA Maureen you've been great help, thanks. You'd be surprised at how anal I am about giving my Credit card out or any personal information for that matter.
            However, I did talk with my credit card company and went through a few security features with them. I'm still not comfortable with it but at this point in time I don't have it in me to put up a fight. I've taken steps to protect myself but at the end of the day it is still high risk.

            #6 beachymombride

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              Posted 20 May 2010 - 08:44 PM

              My daugther is getting married at RIU Negril and the TA asked her to confirm online but she did not have to put her credit card info. Her wedding is on 6-5-10 and so far no one has asked her for this information and she has been in contact with the Wedding Coordinator Dionne several times. I will ask her to double check this.

              #7 JNagan2011

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                Posted 20 May 2010 - 11:14 PM

                I had the same issues as you as I am a Riu Palace Riveria Maya bride... It creeps me out giving my card info but I agree with Maureen, its just one of those things I have to do to get my destination wedding. My sister did this too a year and a half ago and everything went fine so I am hoping for the best :)

                #8 loua4

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                  Posted 21 May 2010 - 08:15 AM

                  Quote:
                  Originally Posted by beachymombride
                  My daugther is getting married at RIU Negril and the TA asked her to confirm online but she did not have to put her credit card info. Her wedding is on 6-5-10 and so far no one has asked her for this information and she has been in contact with the Wedding Coordinator Dionne several times. I will ask her to double check this.
                  Hi my earlier message was a mess! lol.
                  I am getting married at the Bahamas RIU and I confirmed online and was never once asked for my credit card. I havent heard from my WC yet though. but I had a cousin who did this and they didnt have to put a credit card down or any info as personal as that. I would look into this more.

                  good luck!




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