a week isn't unusual for a response time unfortunately. they are managing 2-3 weddings per day, and tend to be more responsive as your date gets closer 60 or 90 days out. have you tried using the live chat feature on the Lomas website? sometimes brides have been able to get responses easier that way. This is one of the more frustrating aspects of planning a destination wedding for every bride!
has she provided you with a copy of your spreadsheet yet? that's where they should be capturing all of your decisions, pricing, etc.
hair/make up: They have 3 chairs in the salon in the Casitas, plus the bridal suite (separate from the others). I would plan to start no later than 10am. The bride will probably take at least 2 hours, and estimate 90 minutes each for the others. Not sure if they will only have 3 stylists available in Casitas, or if they are able to add more based on how many of you there are. I would definitely ask your coordinator!
Hello! I am getting married on November 16 of this year at EDR. Marisol is my wedding coordinator. It takes her over a week to respond every time I send an email. She also seems to be very unorganized. Has anyone ever changed wedding coordinators? Is there one you can suggest that is more on point? We chose Gazebo 55 for our ceremony and Tucanes for our reception.
Also, we have 10 people that need hair and makeup done (including myself). My wedding is at 4. What time do you suggest we start?