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Gran Caribe Real 2011 Brides


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#411 Bride2B22

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    Posted 28 July 2011 - 07:50 AM

    WHOA that is crazy.....BUT i did experience this in a tiny tiny way........after I submitted all forms, made final paymetn and was transfered to my onsite WC, I got an email from my original WC with a photo of a luxury cake (that i never ordered, since i had a standard one included in my package) and saying that i needed to make the $190 payment asap.........So i immediately emailed her back asking what the heck she was talking about........she was like "this is not your cake" NO you dufus, I sent you a picture of the standard cake i wanted lol..........I have no idea how that happened.......But just send her a spreadsheet of the things you want and tell her to void all those other thing asap.....good luck!

     

    Originally Posted by ego11 

    Hey girls,

    Just wanted to give you guys a heads up, I have my $300 deposit coming up so I decided to log on to the payment center on the GCR website. When I logged in I was surprised to see my total was $6,335. I immediately started calculating and crunching numbers. I'm doing the luxury package which is $3,800, we already requested the DJ which is $850 plus a $400 sunset fee...NO where near $6,000. I emailed my WC, Katia to see what happened and she proceeded to give me a list of things I NEVER ordered. I have yet to submit any of my paperwork so it was impossible. She said I had 3 luxury bouquets, two pedal bags? and two bridal bouquets? All of which I never ordered! She also seemed to think we were doing the classic wedding package? I was super worried my venues were wrong now so I pulled out my contract and it definitely has, Lxury package, Dec 17, 4 PM, GCR Gazebo for ceremony and cocktail and villas terrace for reception. I went ahead and sent her an email back verifying all my information and asking that the other stuff be voided off my package. I understand mix ups happen but this is super frustrating especially being so far away.

     

    Has anyone else gone through anything like this? 

     

     



     



    #412 Labebita911

    Labebita911
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    • 303 posts

      Posted 28 July 2011 - 09:54 AM

      How do you order the brochures?

       

      Originally Posted by Vanessa C 

      Nadennec: You should definitely look into the two menu options.... I'm arriving on the Wed before. Also, just a little advice...if you would like to order some hotel brochures do so now! They are beautiful!! I just received them today. However, be aware that they are very large and thick and therefore you will not be able to include them with your invitations unless you want to pay extra for a larger envelope and more postage. I suggest you order the hotel CDs which are the brochures in an electronic version. I am hoping they can send them to me before the end of this week so I can include those in the invitaiton envelopes and send the invitations out already!! Ugh!

       



       



       


      Future Mrs. Perez 2012

      The Royal Cancun

      Cancun, MX

      July 14, 2012

      Bride and Groom plus

      20 Guest Booked and counting...!!!!!!!!!!!!!!!!!!!!!


      #413 Vanessa C

      Vanessa C
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        Posted 28 July 2011 - 11:17 AM



        Wow, really!? The information on the web and everywhere is that they allow us to arrive 2 days prior to the wedding so IDK why she would say that you HAD to arrive on Tuesday. Yes, I chose from the Mexican Buffet menu and I selected 2 from there, however I haven't informed them of my choices yet. Aww thank you for offering to send me the CDs however they are sending me the CDs today!!! Yay! so excited because it will cost ALOT less to send them with the invitations that way! :) Hopefully you will be able to change your WC because yours doesn't seem very helpful! Speak to Patty-she's the supervisor. I'm sure she'll do something about that :)

        Originally Posted by nadennec 


        We're arriving the Tuesday before, but only because my WC told me I HAD to since we are getting married in the chapel and had to meet with the preist. Otherwise I would have arrivedon Wednesday as well. Your WC seems so much better than mine, even with letting yall arrive on Wednesday! I asked about the two menu option, and she said she would put in a request, but it still had to be from the set menu, and if I chose something from one of the other menus it was extra. What menu were you able to choose from, the mexican bufffet menu and you just selected items? Mine told me for a mexican menu, I had to do the buffet and it was a minimum of 50 people and still extra charges. We actually had some brochures and cd's already from our travel agent. If you would like, you can send me your address and I'll send you what I have left over (only have cd's left). Its not that many, but I'm not going to do anything with them, so they may as well get used. PM me if you want me to send them to you.
         



         



         



        #414 nadennec

        nadennec
        • Jr. Member
        • 215 posts

          Posted 28 July 2011 - 03:00 PM


          Ugh!! That makes me so mad!! I even just went back and looked at whee she told me that. She said I HAD to arrive on the 8th, bc i was having a religious ceremony, and it required two full business days (the day you arrive didn't count). How do I contact Patty? Is she your WC?

          Originally Posted by Vanessa C 



          Wow, really!? The information on the web and everywhere is that they allow us to arrive 2 days prior to the wedding so IDK why she would say that you HAD to arrive on Tuesday. Yes, I chose from the Mexican Buffet menu and I selected 2 from there, however I haven't informed them of my choices yet. Aww thank you for offering to send me the CDs however they are sending me the CDs today!!! Yay! so excited because it will cost ALOT less to send them with the invitations that way! :) Hopefully you will be able to change your WC because yours doesn't seem very helpful! Speak to Patty-she's the supervisor. I'm sure she'll do something about that :)



           



           


          Nadenne C

          #415 nadennec

          nadennec
          • Jr. Member
          • 215 posts

            Posted 28 July 2011 - 03:01 PM


            I got them from my travel agent actually. VanessaC may help you better with that one.

            Originally Posted by Labebita911 

            How do you order the brochures?

             



             



             


            Nadenne C

            #416 carmresu

            carmresu
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            • 23 posts

              Posted 30 July 2011 - 04:20 PM

              Ego 11 -

               

              Have you decided what to do about your rehearsal?  I'm still trying to figure out what to do with ours.  Was thinking of having a welcome cocktail reception/rehearsal of sorts, but we already have 100+ booked so I'm wary of how much that would cost.

               

               

              Everyone -

               

              Do you think it would it be weird to just have everyone meet at one of the public for a welcome gathering?  When we visited the GCR last November the lobby bar seems like a nice, large place for people to gather, but I worry it might be "bad taste" to not have some type of private event.  Any thoughts/advice anyone has on this would be great!

               

               



              #417 ego11

              ego11
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              • 19 posts

                Posted 31 July 2011 - 10:29 AM

                Carmresu--

                I haven't actually decided. I started researching catamaran tours and thought about taking the guest for a sunset cruise, cocktails, hor' doeuvre's. So far, all the tours have been pretty pricey. I also thought about taking the guests to Savios Bistro, it is located in the hotel zone so it would only be a short walk. It seemed really nice and I read great reviews.I just figure that if I'm going to have to pay to eat at the all-inclusive restaurants in the resort then we may as well go elsewhere and enjoy the scenery! 

                 

                I'm definitely open to all suggestions, has anyone gone to a really neat restaurant in Cancun that would be appropriate for a rehearsal dinner?!



                #418 Vanessa C

                Vanessa C
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                • 144 posts

                  Posted 01 August 2011 - 08:18 AM



                  Ask your WC for them...

                  Originally Posted by Labebita911 

                  How do you order the brochures?

                   



                   



                   



                  #419 acornk

                  acornk
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                  • 68 posts

                    Posted 01 August 2011 - 08:21 PM

                    Hi there,

                     

                    Just wondering how your wedding was at the Gran Caribe? We are looking to have ours there April 2012 :)


                    Marrying my high school sweetheart on April 7th 2012 at the Gran Caribe Real Resort


                    #420 carmresu

                    carmresu
                    • Newbie
                    • 23 posts

                      Posted 02 August 2011 - 06:08 AM

                      I like that idea!  I'll look into that restaurant and see if there are others in the area that might be good.  Thanks for the tip!

                       

                      Originally Posted by ego11 

                      Carmresu--

                      I haven't actually decided. I started researching catamaran tours and thought about taking the guest for a sunset cruise, cocktails, hor' doeuvre's. So far, all the tours have been pretty pricey. I also thought about taking the guests to Savios Bistro, it is located in the hotel zone so it would only be a short walk. It seemed really nice and I read great reviews.I just figure that if I'm going to have to pay to eat at the all-inclusive restaurants in the resort then we may as well go elsewhere and enjoy the scenery! 

                       

                      I'm definitely open to all suggestions, has anyone gone to a really neat restaurant in Cancun that would be appropriate for a rehearsal dinner?!



                       






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