I have Pilar for my WC and since I recently switched resort locations, I have not had too many email correspondence yet. However, I have already noticed that she responds the same day if I list out all my questions and group them all together (about 5-10 questions at a time). The few times that I have emailed only one question at a time, I am still waiting on those answers.
I am only 8 weeks away from getting married there and only just started planning. Thanks to everyone who has posted information about the various policies, dinner locations and the pictures. Everything has been so helpful to me and I have already decided to switch to the buffet and am now considering the Bamboo room after seeing Tracy's pictures and hearing such positive things about the room. by the way Tracy, I got Pilar to get me the buffet menu and there was a few pictures of your setup as advertisement. Looked great!
Is anybody planning on using the resort photographer for the pics? I hear that a lot of you are using Ivan Luckie as your photographer. What is the pricing like?