Moon Palace and Food Poisoning???
Posted 09 April 2010 - 04:19 PM
I am still trying to pick a resort for my DW, and I have been reading a lot of reviews on tripadvisor about bad food at Moon Palace. I was highly considering Moon Palace because of the carraige ride and how beautiful it it, but I probably read 20 reviews on tripadvisor of people getting sick and ending up in the hospital with food poisoning from the food at the resort. Has anyone else heard of this, or people they know have had this problem?
Posted 09 April 2010 - 05:22 PM
Posted 09 April 2010 - 06:51 PM
I've always heard that stomach illnesses were a risk for travel to Mexico in general. I'm not so sure that it's the resort in particular.
Posted 09 April 2010 - 07:13 PM
Posted 09 April 2010 - 09:00 PM
Posted 09 April 2010 - 10:22 PM
Posted 10 April 2010 - 12:30 AM
Posted 10 April 2010 - 03:48 AM
Posted 10 April 2010 - 02:19 PM
Posted 09 March 2011 - 07:53 PM
I hope this email can reach you before your wedding.
We came back yesterday from 5 days at the Moon Palace. I got very bad food poisoning. The resort's doctor saw me and prescribed several medicines (around 3 am). At 7 pm, talked to customer service and asked to go to a hospital. They refused to pay for neither cab or hospital. I got to the hospital with grade one dehydration, pretty bad shape. I asked for all kind of test ... guess what, parasite found on my stools. Diagnostic from another two doctors: food poisoning. They made me stay there for 10 hours because I was in very bad shape.
I went back to the hotel, explained the situation to the manager ... they've done absolutely nothing. They don't want to recognize cases like that. We are on our way to create a website where to put all the lab results, doctors diagnosis, evidences, everything. My wife didn't get food poisoning because she is vegetarian and skipped the parasite.
Please feel free to contact us if you need more information. As soon as they plane landed in Houston I went to the hospital. They put me in a more severe treatment (metronizadole) to kill the parasite. I hope this can help, it is our goal to help many other people so they don't find themselves in the same situation.
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