| Originally Posted by Starfish |
Hello again, I know you haven't had a chance to answer the first question yet but I've just thought of another. Does DW.com give you a time limit? And along the same lines, once you pay and have officially signed up with them, are they essentially with you until the day of your wedding? Meaning if they give us info to look at and then don't hear back from us for a week or two they aren't going to close off the account or anything silly like that would they? (I've heard of this happening with other companies before. . .they say "due to inactivity we have closed your account").
Just making sure I cover everything before deciding to use them or not.
Thank you again!
Myles & Sarah
Hi, I also used dw.com and found them subpar. At the time, I couldn't decide where I wanted to get married. They advertise themselves as experts in the field with connections to several resorts all over. I was looking for someone to give me information on the different types of resorts available as well as cost comparisons to help me choose the best location for my 50 guest wedding in the Caribbean.
The first planner assigned to me was very nice and took all of my details and info and promised to get back to me in a week with options. I was soooo excited I could barely wait the week. At the end of the week, I called her and she gave me quotes to resorts that we never discussed previously...and they were WAYYYYY out of the price range we'd discussed. Turns out, she'd confused me with some other bride who was getting married the same day as me! I tried to let that slide, but she had no
useful information for me. She called me the next day with quotes that she obviously got online--I could have done that myself!
I requested another planner and was assigned one who told me that Sandals properties don't allow non-heterosexual couples to stay on the property--meaning my 2 widowed aunts wouldn't be able to share a room to attend my wedding. It just didn't sound right to me, so I ended up contacting Sandals myself and found out that it wasn't true.
After that, I just felt I couldn't trust the information they were giving me and the price quotes they gave me for several resorts were the EXACT SAME as the ones I was researching online. I decided to do things myself at that point and haven't looked back.
I guess I expected DW to have more influence among the resorts, have access to better travel deals as well as be more knowledgeable about the various resort properties. They were very nice and everything, but it just wasn't helpful to me.
Sorry for this long post, but just helping you be informed!