Jump to content


Sheraton Resort & Spa

  • Please log in to reply
4 replies to this topic

#1 Basher

  • Newbie
  • 7 posts

    Posted 06 March 2010 - 03:10 PM

    We thought we found the place- Sheraton in Kaanapali but found their wedding planner, Michelle to be very unresponsive during key stages of planning. To any new brides- she does not get back to you for 2 days to up to a weeks time (via email or phone)!

    #2 joliem

    • Newbie
    • 8 posts

      Posted 10 March 2010 - 03:05 AM

      Thanks for the advice!!!

      #3 lzbthlr

      • Newbie
      • 27 posts

        Posted 10 March 2010 - 02:00 PM

        Thanks for the advice! i recently contacted them for pricing info!

        #4 NaM

        • Sr. Member
        • 2,256 posts

          Posted 10 March 2010 - 02:03 PM

          I think this is pretty standard for DW. They are meant for low-key planning and WC prioritize by wedding date...so the further yours is away the lower priority it gets.
          Compared to some other resorts in Mexico...2 days to a week actually sounds like a quick response.

          #5 Basher

          • Newbie
          • 7 posts

            Posted 15 March 2010 - 08:59 PM

            Just to update all the brides... there were actually understandable circumstances that led to the delay in a response time. Sheraton has been good at getting back to us once we've resumed talking.

            A mod can delete this thread to avoid confusion if they'd like.

            0 user(s) are reading this topic

            0 members, 0 guests, 0 anonymous users