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Does anyone know what all the animals are supposed to mean?  Like the dolphin or alligator?  I might just be slow but I can't think of what it would mean!

 

Also, is the sunrise side the newest?
 

Originally Posted by SChica927 View Post

Here's the link to the PDF version on the MP site: http://www.palaceresorts.com/c/journal/view_article_content?groupId=10136&articleId=33077&version=1.0&languageId=en_US&type=general&structureId=32896&templateId=32898

 

Whenever I've DLed it before, I've been able to read it just fine... hope this helps!

 



 



 

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Kyndall, the animals are to identify each mini section. Nizuc is the original section, they added Sunrise about 10 years ago and Grand is only a couple of years old.

 

When I spoke to Claudia about the cake, she said we can decide at the meeting, or beforehand. I don't want to pay extra so we just have a choice of vanilla, chocolate, cheese or fruit. I think we'll probably pick fruit.

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The animals identify what building your room is in.  All the building look identical. 

 

The cake.  I'm not a food snob, but I will say everyone who went to the Moon Palace with our group agreed the desserts were not good.  The cake tastes wet...like if you smushed it water would come out.  I like cake...regular mix out of the box here, I'm not picky. I couldn't finish my desserts there. My wedding cake wasn't any different.  I had one bite.  For the complimentary package you get two choices...either the one with ribbon and flowers on top or seashells.  As for picking out your cake....when you meet with your wedding coordinator she will show you pictures of different cakes and then you chose what flavor. We picked marble, but it was white cake when we cut into it.

 

Maybe I was at MP the week the cake baker was gone? lol

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Shelby, have you written a full review yet? 

 

I'm not expecting too much for the cake, that's why I won't pay to upgrade. It's nice to know that there's a seashell one for free too. I figure I'd rather have a nicer cake for our AHR.

 

 

 

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So I just got assigned Kalena Arroniz as my Moon Palace wedding coordinator! :o)  Is this a good thing or a bad thing?! LOL

 

20 people booked so far. So excited! 

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I have Kalena and I have to say that she's slow in responding at times but I heard she's awesome! I talked to her on the phone once and she was really sweet but there is a language barrier so I have adapted to her "talk" so we can both be on the same page.  My wedding is in 60 days and she just sent me a bunch of information and followed up with me on my requests.
 

Originally Posted by nabreu7 View Post

So I just got assigned Kalena Arroniz as my Moon Palace wedding coordinator! :o)  Is this a good thing or a bad thing?! LOL

 

20 people booked so far. So excited! 



 

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As for the cake, I heard some bad reviews when you try to get them to change the design. One post I read said the cake look like it was about to topple over and it looked awful. I would suggest sticking to one of the options they have b/c obviously they can do that well as we hope! I am upgrading my cake b/c I have 90 guests.

 

For the flavors, I didn't know there was a fruit flavor. Is that fresh fruit? Kalena only told me about Chocolate, vanilla, strawberry, marble and cheese. Um what the heck is cheese? I hope cheesecake but that still doesn't make sense. I ended up going with Chocolate, vanilla and marble.

Originally Posted by SChica927 View Post

Good to know -- does anyone know if they make custom cakes to order? Like, if we show them a picture of what we want, could they make it?



 

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Nabreu - I think anyone that works at the actual resort works very hard to make sure you are happy. They really understand the importance of customer service. I think she has been the WC for other brides on here. Maybe do a search for her name. In fact, I think she is even in one the pictures.

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Mocha - I haven't done my review yet. I'm waiting to get my pictures from my photographer. She just posted some on her blog, so I'm hoping to get them all soon and post my review. If you want to see what she posted on her blog this is the link.  http://blog.jmphotomn.com/cancun-mexico-destination-photographer-shelby-jeff/

 

Kalena was my WC.  She is great.  She is super sweet, pleasant to work with and got everything done. I took her a suitcase of stuff for the wedding. When I gave her a tip on the night of the wedding I had to talk her into taking it.  At first she refused it.  The only thing that was wrong, was my cake. I asked for marble and it was white.  We didn't care though....as all of the desserts at MP are awful.  My husbands favorite dessert is cheesecake and he couldn't finish it.  The cake is general is VERY wet, not moiste....WET.  Hard to describe. No one in our wedding group cared for the desserts.

 

Hoping to post my review soon!

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Shelbygirl,

 

Your pictures are amazing!  Congrats!

 

Originally Posted by shelbygirl View Post

Mocha - I haven't done my review yet. I'm waiting to get my pictures from my photographer. She just posted some on her blog, so I'm hoping to get them all soon and post my review. If you want to see what she posted on her blog this is the link.  http://blog.jmphotomn.com/cancun-mexico-destination-photographer-shelby-jeff/

 

Kalena was my WC.  She is great.  She is super sweet, pleasant to work with and got everything done. I took her a suitcase of stuff for the wedding. When I gave her a tip on the night of the wedding I had to talk her into taking it.  At first she refused it.  The only thing that was wrong, was my cake. I asked for marble and it was white.  We didn't care though....as all of the desserts at MP are awful.  My husbands favorite dessert is cheesecake and he couldn't finish it.  The cake is general is VERY wet, not moiste....WET.  Hard to describe. No one in our wedding group cared for the desserts.

 

Hoping to post my review soon!



 

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