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Disappointed with Treasured Moments - real touch flowers :(

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40 replies to this topic

#31 DWbridetobe

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  • 914 posts

    Posted 10 April 2010 - 12:23 AM

    The "refreshed" version is definitely better! I would file a complaint against the original company, and dispute the charges with your cc company. The upside to dealing with them via email is that you have proof of all of the conversations!

    Good luck!

    #32 cb280182

    • Newbie
    • 107 posts

      Posted 13 April 2010 - 11:58 AM

      thats such a shame, I can imagine getting all excited waiting for them to arrive and then the bitter disapointment of not liking them or being happy with the quality. Ive ordered real touch here in the UK. they have fab pics. I just hope they work out ok....

      #33 Thomasjsgirl

      • Sr. Member
      • 1,098 posts

        Posted 13 April 2010 - 12:49 PM

        Wow, the new florist did an amazing job! That was really nice of her to take the time to help you out.
        Lucy & Tom - Married 24.11.08
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        #34 Pink_Petals

        • Jr. Member
        • 192 posts

          Posted 15 April 2010 - 12:08 AM

          Love the new flowers :) Happy to see things worked out for you in the end!
          Married @ Dreams La Romana, Dominican Republic September 10th 2010

          #35 gettinghitched2010

          • Jr. Member
          • 158 posts

            Posted 15 April 2010 - 09:30 PM

            Sorry to hear you are disappointed. Hope everything works out for you

            #36 msglave

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              Posted 11 May 2010 - 01:53 AM

              The new flowers look awesome!
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              #37 SophieInLove

              • Banned
              • 78 posts

                Posted 21 May 2010 - 11:05 PM

                I am sure she will respond! let us hope for the best!
                Let us all trust and help out with our nice thoughts!

                #38 pujbride19

                • Newbie
                • 57 posts

                  Posted 24 May 2010 - 03:46 PM

                  Your new flowers look great! What a difference. Hope everything else goes smoothly for you.

                  #39 BeachBrideSoon

                  • Jr. Member
                  • 193 posts

                    Posted 31 May 2010 - 11:40 PM

                    I just found this thread and read the whole thing! I can't believe what you've gone through, thats terrible!! I'm sooo glad you've posted this because I've been looking at Real Touch flowers and I want to make sure that I don't order from here! Its so hard when you should be able to trust people then they do something like that. The best way to get your point across is word of mouth! I must say that the 'new' bouquet looks FABULOUS!!!

                    #40 sap

                    • Jr. Member
                    • 217 posts

                      Posted 31 May 2010 - 11:53 PM

                      I've been following your story and glad to see the bouquet turned out soo much nicer. Thank goodness! You're big day is tomorrow!! Congratulations!!

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