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Disappointed with Treasured Moments - real touch flowers :(

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#21 **Kat**

  • Sr. Member
  • 2,682 posts

    Posted 22 February 2010 - 06:45 PM

    I have to agree about the leaves! Those are a little annoying. The flower itself doesnt look bad. I guess I have never seen a real one.. so to me they look fine. The color looks a little bright to be real.. but that could have to do with the flash of your camera or something.

    I really hope that she tries to resolve this with you.

    #22 ktnicole

    • Newbie
    • 100 posts

      Posted 22 February 2010 - 10:37 PM

      I can't believe the bottoms are exposed- I can see the wire in the middle! eek! I would take them apart, new leaves (try Hobby Lobby or Michaels) Maybe something like the bouquets the Olympic winners have had. The big banana?? leaves or whatever they are called. Fold them like that, rewrap the stems. Either wrap all the way down or dip the ends in some wax or something = ) I think you can save em! Or atleast try if she isnt going to help you!

      #23 ktnicole

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      • 100 posts

        Posted 23 February 2010 - 01:09 AM

        I couldn't attach a picture but if you google the olympic bouquet you'll see what I mean

        #24 shae

        • Jr. Member
        • 308 posts

          Posted 27 February 2010 - 04:41 AM

          i think the flowers are nice. but the leaves need to be replaced. it's too fake-looking.

          #25 Vallarta_2009

          • Jr. Member
          • 236 posts

            Posted 01 March 2010 - 11:31 AM

            Thanks everyone for your positive and honest comments. I asked her to call me last week and of course she hasn't. And I never got all of her contact information, we only dealt via email. BIG MISTAKE! Always get phone number information.... oh well lesson learned I guess.

            I'm sending them to another real touch vendor who is kind enough to fix them for me at cost and I like the idea of using the banana leaves like the olympians bouquets. Great idea nicole!

            I'll be sure to post a re-vitalized bouquet picture when I get them!

            #26 tinalv

            • Newbie
            • 52 posts

              Posted 04 March 2010 - 12:51 AM

              Is this the company you're talking about? Treasured Moments Flowers & Gifts, Wedding Flowers & Decor, Ontario - Ontario

              If so I would post your review on her WeddingWire page. I have no tolerance for shady people and scammers! It's one thing if she delivers a poor quality product, but to completely blow you off like that and not even make an effort to fix it is not ok by me!!

              I'm glad you found another florist to fix it, but this just makes me mad. Sorry you have to go through this.

              #27 *Meagan*

              • Sr. Member
              • 5,521 posts

                Posted 04 March 2010 - 03:21 AM

                You should post on projectwedding.com also about your experience. That is not right and I can not stand people who don't give a crap! so frustrating!

                Good luck! Hopefully the new vendor will fix them up nicely for you!

                #28 Vallarta_2009

                • Jr. Member
                • 236 posts

                  Posted 08 April 2010 - 09:53 AM

                  Hello ladies! I have an update!! I send my bouquets to Debbie at Enchanting Memories and she has been absolutely amazing to deal with AND she fixed my bouquets!! Without further ado here is the updated picture:

                  Click the image to open in full size.

                  It's hard to see the whole thing but it already looks a million times better than the old leaves! I can't wait to see what my bouquet is going to look like.

                  #29 emilyk78

                  • Jr. Member
                  • 220 posts

                    Posted 09 April 2010 - 11:10 PM

                    It looks great! Yay for happy endings :)
                    ~*~*~Emily & Chuck~*~*~ January 10, 2011~*~*~ Carnival Inspiration~*~*~

                    #30 Mrs.B

                    • Jr. Member
                    • 455 posts

                      Posted 09 April 2010 - 11:26 PM

                      The bouquet looks like it is coming together...it's looking good!

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