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Wedding Planners Not Responding

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#1 namijohn

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    Posted 15 February 2010 - 05:31 PM

    I need help! This July (2010) I am getting married. We will be staying at HHV. I have contacted 3 wedding planners. Each time, I talked with the planner, I schedule a date, time and place and then send a deposit. Then, when I email or call them with a question, they do not return my emails or phone calls! What am I doing wrong? I don't have a lot of money to pay more than $1000 for my wedding. Does anyone have a planner they have used that returned emails and calls, will not steal my money and under $1000?

    #2 AnnaBanana

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    • 376 posts

      Posted 15 February 2010 - 05:36 PM

      Who have you used as a wedding planner thus far and how much money have you sent them?

      #3 namijohn

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        Posted 15 February 2010 - 07:48 PM

        I first tried alohaforeverweddings.com. I talked with Diane to set up everything, but she never followed through with sending me my confirmation info. I then tried islandromancewedding.com (Mai Wilkes). I sent her a $100 deposit and now she will not return my calls or emails. I then tried hawaiiweddings.net, I would send question emails and they would respond the next day. I thought I finally found the right company. However, since I have sent them my $75 deposit, they will not return my emails or phone calls.

        #4 AnnaBanana

        • Jr. Member
        • 376 posts

          Posted 15 February 2010 - 10:26 PM

          How many days has it been since they've contacted you? I know sometimes when I talk with some of the WCs it takes them up to a week to respond to me.

          I do not have any experience with any of those companies, but if they have your money, they should be responding to you in some way. All I can say is keep trying and if no one responds, you can always let them know that you're filing a complaint with the Better Business Bureau (and then do so.)

          I, personally, have not used any of the Hawaii wedding websites or dealt with their WCs. I am currently using destinationweddings.com which serves as a travel agent. However, they do recommend wedding companies to clients if asked. The two that were recommended to me on Oahu are:

          Oahu Weddings by A Fairy Tale Wedding • Honolulu Hawaii


          A Dream Wedding Hawaii provides Oahu, Hawaii destination wedding planning info. & coord. services

          I ended up using a different venue entirely, so I never really went through these WCs. However, I assume that if another company is recommending them, then they should be pretty legit.

          I really hope that helps out some, and I feel so bad that things aren't working out for you! Let me know how everything goes and I can try to help out if you need it.

          #5 Island Princess

          Island Princess
          • Jr. Member
          • 284 posts

            Posted 17 February 2010 - 01:13 AM

            I can highly recommend Dianna at Hawaii weddings and events.


            She is my day-of wedding co-ordinator as I have planned most of my wedding details myself and just need her to take over closer to the wedding and day-of.

            Check her out :)

            #6 Becsmom

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            • 38 posts

              Posted 09 April 2010 - 10:38 PM

              We are using Best Bridal Hawaii. I have had no issues and they usually respond quickly. I know they do the weddings in the Chapel at HHV and the Gazebo, but I think they also do beachside weddings. You should check. I think they have some very inexpensive packages.

              #7 vivrant_thing

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              • 56 posts

                Posted 23 April 2010 - 11:13 PM

                Best Bridal Hawaii is PHENOMENAL! They usually have specials going on if you check their website, and their customer service is just amazing. They are true professionals & if we ever have a vow renewal sometime down the road, they will be our #1 choice :)

                #8 AmberSchmidt

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                • 4 posts

                  Posted 02 September 2016 - 03:42 PM

                  did anything ever happen with hawaiiweddings.net? I am looking at booking but need some advice! 

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