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namijohn

Wedding Planners Not Responding

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I need help! This July (2010) I am getting married. We will be staying at HHV. I have contacted 3 wedding planners. Each time, I talked with the planner, I schedule a date, time and place and then send a deposit. Then, when I email or call them with a question, they do not return my emails or phone calls! What am I doing wrong? I don't have a lot of money to pay more than $1000 for my wedding. Does anyone have a planner they have used that returned emails and calls, will not steal my money and under $1000?

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I first tried alohaforeverweddings.com. I talked with Diane to set up everything, but she never followed through with sending me my confirmation info. I then tried islandromancewedding.com (Mai Wilkes). I sent her a $100 deposit and now she will not return my calls or emails. I then tried hawaiiweddings.net, I would send question emails and they would respond the next day. I thought I finally found the right company. However, since I have sent them my $75 deposit, they will not return my emails or phone calls.

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How many days has it been since they've contacted you? I know sometimes when I talk with some of the WCs it takes them up to a week to respond to me.

 

I do not have any experience with any of those companies, but if they have your money, they should be responding to you in some way. All I can say is keep trying and if no one responds, you can always let them know that you're filing a complaint with the Better Business Bureau (and then do so.)

 

I, personally, have not used any of the Hawaii wedding websites or dealt with their WCs. I am currently using destinationweddings.com which serves as a travel agent. However, they do recommend wedding companies to clients if asked. The two that were recommended to me on Oahu are:

 

Oahu Weddings by A Fairy Tale Wedding Honolulu Hawaii

 

and

 

A Dream Wedding Hawaii provides Oahu, Hawaii destination wedding planning info. & coord. services

 

I ended up using a different venue entirely, so I never really went through these WCs. However, I assume that if another company is recommending them, then they should be pretty legit.

 

I really hope that helps out some, and I feel so bad that things aren't working out for you! Let me know how everything goes and I can try to help out if you need it.

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I can highly recommend Dianna at Hawaii weddings and events.

 

hawaiiweddingsandevents.com

 

She is my day-of wedding co-ordinator as I have planned most of my wedding details myself and just need her to take over closer to the wedding and day-of.

 

Check her out :)

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We are using Best Bridal Hawaii. I have had no issues and they usually respond quickly. I know they do the weddings in the Chapel at HHV and the Gazebo, but I think they also do beachside weddings. You should check. I think they have some very inexpensive packages.

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Best Bridal Hawaii is PHENOMENAL! They usually have specials going on if you check their website, and their customer service is just amazing. They are true professionals & if we ever have a vow renewal sometime down the road, they will be our #1 choice :)

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