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Royal Playa del Carmen Review - A&K


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#11 Lady_Di

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    Posted 26 January 2010 - 01:43 PM

    Thanks!

    Love your pictures....you were so beautiful!!

    #12 super19

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      Posted 26 January 2010 - 01:51 PM

      Thank you for the review. Very helpful information!

      #13 astreit

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        Posted 26 January 2010 - 02:15 PM

        I forgot to ask in my earlier post, could you us what meal options you went with? Were they good? I'm trying to set my menu and find it so hard without trying them.

        #14 ~Stephanie~

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          Posted 26 January 2010 - 02:15 PM

          Thank you for your review! I hope I don't have any hicups with my Royal wedding. Thanks for the tip on the package, I was unaware of that. Any tips you can give on preventing some of the things that went wrong? Like how they didn't play the music right?

          Did you have any problems with you final bill and them overcharging for any wedding stuff? I have heard this was a problem in the past for some other brides.

          Love your pictures! I'm glad everything went well for the most part!
          ~Stephanie

          Our wedding websitewww.mywedding.com/stephanieandmichaelbailey

          #15 LynnieS

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            Posted 26 January 2010 - 02:25 PM

            Hi A&K
            Congratulations on your wedding!! Everything looks so beautiful!!
            Are you from Omaha? I have to ask because I, too, have been working with Enchanted Honeymoons and been having a horrible time. I booked my wedding for May 14 at 4pm. I happened to call Angie (our WC) on Monday to start on reception stuff and our time was actually never booked due to miscommunication. Needless to say it has been a very stressful two days trying to re-book my wedding for that day (already have 30 guests booked already!!) I guess I relied too much on them and not Angie (thought I was helping her out!)
            Congrats again!
            yay. . . we're gradu-umtaded!!!

            #16 candicemarie

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              Posted 26 January 2010 - 06:42 PM

              Congrats!!!! And thanks for sharing your review! You're pictures are going to be gorgeous; I can't wait to see the rest of them! I'm glad everything turned out for y'all in the end :)

              #17 allison&kevin

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                Posted 26 January 2010 - 11:10 PM

                Quote:
                Originally Posted by astreit
                I forgot to ask in my earlier post, could you us what meal options you went with? Were they good? I'm trying to set my menu and find it so hard without trying them.
                I can't remember everything we picked, but the ones I do remember were:
                a mushroom spinach soup (had a broth base instead of cream). The cream of asparagus was also good.
                Filet (was the the 3 peppercorn, but whatever filet that was offered on the lucury packge menu). It was good too.
                Chocolate shell with fruit - AWESOME!!!
                Tres leches cake, tons of compliments there.

                Overall for a wedding, food was really good, hot, and nice presentation.

                #18 allison&kevin

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                  Posted 26 January 2010 - 11:16 PM

                  Quote:
                  Originally Posted by ~Stephanie~
                  Thank you for your review! I hope I don't have any hicups with my Royal wedding. Thanks for the tip on the package, I was unaware of that. Any tips you can give on preventing some of the things that went wrong? Like how they didn't play the music right?

                  Did you have any problems with you final bill and them overcharging for any wedding stuff? I have heard this was a problem in the past for some other brides.

                  Love your pictures! I'm glad everything went well for the most part!
                  NOt really any tips since we gave Lily a CD ahead of time and they did not get it right. The other thing with room selections, keep track of all your guests - have names, date of arrival and departure & bed type. I would try and talk to a conceriege up front, give them the list, keep one for yourself.

                  As for final bill, the few miscommunications happened in the wedding package (ie pressing the men's suit - we got charged for that when we left). Most of your bill will be settled before the wedding, but you may get hit with random little things. Just take a list of everything that is included in your package (and confirmed via email by a coordinator w/ price), then follow that list. If you stray you will be charged. For any additions, get the price as you are making that decision - then say yes or no. Like, I did not upgrade flowers...cost way too much for what you were getting (at least that was my opinion). We did add on 1 hour for the reception, which I would advise, but we knew the charge and were willing to accept it. Just be overly communicative, to make sure everything is covered.

                  #19 allison&kevin

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                    Posted 26 January 2010 - 11:21 PM

                    Quote:
                    Originally Posted by LynnieS
                    Hi A&K
                    Congratulations on your wedding!! Everything looks so beautiful!!
                    Are you from Omaha? I have to ask because I, too, have been working with Enchanted Honeymoons and been having a horrible time. I booked my wedding for May 14 at 4pm. I happened to call Angie (our WC) on Monday to start on reception stuff and our time was actually never booked due to miscommunication. Needless to say it has been a very stressful two days trying to re-book my wedding for that day (already have 30 guests booked already!!) I guess I relied too much on them and not Angie (thought I was helping her out!)
                    Congrats again!
                    I grew up in Omaha and my family still lives there, so that is who we worked through. I agree that Enchanted Honeymoons was tough to work with, especially there are issues with communication. Who booked your wedding? Talk to Kem, the owner, and let him know the issue. I would hold him responsible for the issue and make him fix it. Call him and then get it in writing via email - ie "I want email confirmation that my wedding reception is booked for 4pm on May 14th at such and such a site". Confirm the package, price, etc in that email. That would be my suggestion.

                    #20 allison&kevin

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                      Posted 26 January 2010 - 11:41 PM

                      One other comment on overcharging...I guess I missed the fact that the price of your package does NOT include a minister or JOP, so that is $400 extra $$




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