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#1 QueenDiva

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    Posted 05 January 2010 - 10:47 PM

    Tensing Pen is stressing me out! I've read some complaints about communication issues, but luckily have not had an issue with that at all. We were told how much we have to pay to reserve our date and when to pay it, and are ready to send in the money at the end of the month. But now, I'm really reconsidering. I have a vision for my wedding, and don't want it to be different just because it's a destination wedding. Because some brides have said that their items were not set up in the manner that they wanted them to be, I wanted to have a local wedding planner for the day of. However, the planner emailed me back and said she is no longer allowed there (or any other planners, for that matter). I asked for a vendor list, and was told that they don't have a vendor list; they source stuff out according to what I need... WTF?? How will I know if I like the vendor if I don't know who they are, or seen they're work?? Just alot of issues, and now I don't know...

    #2 Meitra

    • Jr. Member
    • 249 posts

      Posted 06 January 2010 - 01:21 AM

      How about if you find the vendors you want, talk with them directly, see if they've ever worked at TP, and then tell Tensing Pen who you want to use? Hopefully some of the other TP brides on here who have already had their weddings will reply to your posting and tell you how the process worked for them. I do think you need to realize that for a destination wedding you won't be able to have as much control over every detail as you would with a wedding at home. But every wedding slideshow I have seen at TP has been beautiful, so I'm sure yours will be too!
      Moon Dance Cliffs ---- Negril, Jamaica ---- December 4, 2010

      #3 Tathum

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      • 11 posts

        Posted 30 April 2010 - 09:05 PM

        Hi, I'm getting married at Tensing Pen in December. I guess I've been lucky as I have not had any issues. I did start with one coordinator, but she is no longer there. The person I have now has been great. She calls me every time I email her. I'm also a pretty laid back bride I guess. :-) I know it's destination, so most things are out of my control. But so far, everything I've asked for has been granted. I wouldn't worry about the vendor lists...you will find the quality of the vendors quite good! Remember too, it's Jamaica. Everything is a bit slower, a bit calmer. Best wishes!

        #4 QueenDiva

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        • 521 posts

          Posted 01 May 2010 - 11:41 AM

          Thanks for the reassurance! I ended up going with Rockhouse Hotel though. Please post pics of your wedding after- I would love to see them!

          #5 L&J

          • Jr. Member
          • 153 posts

            Posted 01 May 2010 - 05:58 PM

            Hi Tathum, We are also getting married at Tensing in Nov. I haven't had any issues with them either but I'm also a pretty laid back bride. I also saw on their blog that they are closing for 2 weeks in Sept for refurbishing so everything should be looking great in time for your wedding!
            Tensing Pen, Negril Jamaica, November 13th, 2010

            #6 negrildreamer

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            • 28 posts

              Posted 04 May 2010 - 01:34 PM

              The thing you have to realize is that most of the Jamaican resorts and their staff run on island time. When in the middle of planning sometimes you just have to take a deep breath. Moon Dance Cliffs an Moon Dance Villas are run by a US company so they are a bit more in tune with what Americans and Canadians want in terms of expectations. The same is true for Rock House. I am not sure about Tensing Pen.

              #7 QueenDiva

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              • 521 posts

                Posted 04 May 2010 - 04:15 PM

                That is very true. I don't have a problem with "island time" so much (when I'm in Jamaica, I tend to be on "island time" myself, lol)- just read some troubling reviews is all- things not set up according to requests, lots of missing items that brides brought down, etc. I just decided to skip it all to calm my nerves. But I'm sure in the end everyone will have a wonderful wedding experience no matter where they decide to host it

                #8 mrseyes

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                • 3 posts

                  Posted 10 July 2010 - 09:49 PM

                  no need to worry - i was in the same boat but took a trip down there in may to meet the wedding coordinator and lay out the plan for the wedding. the new wedding coordinator, Shanique, is great. Everything is "no worries" and "whatever you want - it's your wedding!" - she's very good and I'm sure you'll end up with the wedding you want as long as you communicate what that is!

                  my fiance REALLY wants a chocolate rum cake for the wedding cake, and i had been worried because i just saw the standard package info online and that wasn't an option. when i asked if we could do that Shanique said "of course!"

                  You also don't need an outside wedding coordinator - that's what Shanique is for. She even came to a meeting with a photographer with me and asked questions for me since I had no idea what to ask!

                  #9 TanyonL

                  • Jr. Member
                  • 166 posts

                    Posted 11 July 2010 - 11:36 PM

                    Glad things worked out for you somewhere else QueenDiva. Better to be safe than sorry.

                    #10 QueenDiva

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                    • 521 posts

                      Posted 11 July 2010 - 11:47 PM

                      You are so rigtht TanyonL! I just went with my gut, and I'm a lot more happy now :) FI and I stayed at Rockhouse last September then took an extended tour of Tensing after eating at Alice's across the street. I have wanted to get married at Rockhouse from day 1, but FI thought that Tensing would be better because of the bigger residences (such as Long House). In the end, we both knew that Rockhouse was a better choice for us as we had met the WC and the general manager, Charlotte, and they are the most genuine, helpful people ever! I don't regret a thing!

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