| Originally Posted by TA Maureen |
Congratulations! Thanks for the great detailed review. I'm sure it willl help future brides.
I wish Riu would go back to their old restaurant reservation system (by phone). The biggest complaint is always the reservation system.
I used to work for Liberty. It is their policy to send documents out all at once after final payment is received by everyone. Even now that I don't work for them I typically send all documents out together for a group. It seems to be standard procedure so if any of you future brides don't want this you may want to talk to your TA ahead of time. I email receipts of payments but I know at Liberty they don't usually send any receipts if they take your payment over the phone. I guess your card statement would be your receipt. If using Liberty you can request a receipt be sent. They can
just email a confirmed itinerary showing the amount paid to date.
I also second Norma and Lee's Tours as your best option for excursions and transporation in Jamaica.
Thank you and thanks for clarifying how the paperwork is handled for groups. I wish my TA had informed us of this in the beginning and/or provided an explanation to my guests when they called her. Oh well, lesson learned for my next group trip to Hawaii. I love this forum and all the members who are so willing to share their experiences and knowledge.