Originally Posted by JennyO
So I just recieved an email from Kalfani stating my wedding ceremony was at 4:00pm (when is should be at 11:00am) and I almost died!!
I just called the resort (because waiting for an email reply would take another two weeks) and talked to Vinnette (who is awesome) and she clarified my ceremony time is at 11:00am
It was a confusion with another Jennifer getting married Nov 5th 2013, her ceremony is 4:00pm
Jennifer, are you a part of this blog? I would love to chat lol
I can't believe how easy it was to call her and have everthing taken care of in 20 minutes.
Flowers, cake, dinner and ceremony all booked!!
Sooo happy with there customer service....especially when she says "ya mon" lol !!
Wow. I left a voicemail on Vinette's line almost a whole week ago, and she has not yet gotten back to me. I also emailed her twice, over a week ago. She has yet to send me any correspondance... And it's not like my wedding is that far away from yours, I'm November 15th.
That's rather disheartening that you received such good service, and I received... nothing. I've received one email from Vinette asking for all my credit card and wedding info.... when I booked my date July 18th 2012!! And still have the email confirmations.
I'm happy nothing changed for you though. I would have also died.... I might still.....