That makes absolutely no sense. We were quoted a vendor fee of $75 for anyone coming onto the resort to provide a service, but that fee did not allow them to use any of the bars or restaurants on the resort. When all of our plans fell apart and we ended up being just 2 instead of a wedding party and group, I added our photographer in to our "dinner guests" and they just let him in for free. When I asked Chandlyn about the fee at our meeting, she said not to worry about it, I think because she took pity on us that all of our plans had fallen apart. I thanked her and said that we were more than willing to pay the fee for him and she again said no that it wasn't necessary. That was the only "outsider" that we had since I used the spa for my hair and makeup. I asked if I had to pay the fee also for the florist to bring the flowers and they said no that they are contracted with the resort and you already get charged for the delivery so there is no additional fee.
I would pay to buy a phone card (I got a $10 one) and phone down to Jamaica and speak directly to Chandlyn. I've heard too many horror stories about Donnalee and I wouldn't put any faith in anything she tells you. I would just deal with Chandlyn directly and I would explain that the photographer is only going to be on the resort for a few hours and not even covering your reception, etc. As to the lady from the resort photography company, we dealt with her too. She is pushy and loud, but she also gave us 9 shots instead of our 5 because I kept making comments about how bad they were and how were we even going to find our 5 free ones when they were all so terrible. In the end I claimed quite loudly that whoopee, I managed to find 9 out of all the shots taken and she stepped in and told the clerk to give us all 9 on a CD. They aren't half bad, but that was 9 good shots out of almost 100.
Originally Posted by Kristo
So I need to vent a little bit here.... I've been dealing with Donnalee for a little under a year now and have had no problems with her.. up until this past week. We booked our photographer and knew there would be a charge to bring our "vendor" onto the resort for the afternoon. My understanding was this fee was around $40.00. I emailed Donnalee to confirm the charge just so we could factor that into our budget. This is the email I got back from her:
"The vendors fee is USD 800.00. You can also email our photo shop for photo packages and their email address is: firstname.lastname@example.org"
On top of what I'm already paying my photographer, I now have to pay an additional $800.00 for her to come to the resort for a few hours?? She won't even be there for our reception or overnight. We've literally hired her for 3 hours!
I emailed Donnalee back, thinking it was just a typo. I asked for a little bit of an explanation, or a breakdown of exactly what that $800 is for. Her well thought out and detailed response to me was:
"This information was sent to us by Manager of the resort."
Ya, thanks for clarifying that!
Can anyone shed some light for me here? What have past brides had to pay? What are current brides being quoted?
Ok, end rant.