I had issues with the "upgrade" situation promised in the free package also. What Chandlyn said is that it upgrades you to a higher up room on the floor and the amentities in the room (the slippers and robes), but not an "upgraded" level. There is an upgraded level that allows you access to the Internet Room, free safe, and liquor in the internet room. This comes with the "Club" level.
There is a newer side to Gran Bahia that was built only a couple years ago...I had to request that we were on that side. That's probably the different building your agent is referring to.
Originally Posted by FleetMac bride
Thanks Vicky/Toes in good to know I was curious cause some of my guests go it and some didn't and my travel agent said they would be in a different building then us because they got the upgrade but it looks like it doesn't really matter. Also thanks for posting another pic. I just talked to Marcia yesterday and told her I have some cute shoes for her shoe fetish LOL.