I have not used them for a group booking but did use them in Jan 2010 for a week at the Gran Bahia Principe Tulum - and I will admit that I will NEVER use Air Canada again. No offense to those who like them - but for me EVERY time I've ever flown with them - they have messed up in some way or another. On top of the fact that their service on board has been way less than satisfactory compared to Westjet..and even Lufthansa.
When we went to the Mayan last year - the flight left late...the flight attendants were quite curt most of the time...AND worst of all - they didn't come to pick us up from the
resort to go home!! Claiming we cancelled the pick-up which we of course would never do. We had to take a taxi back and barely made it in time.
So from this experience alone - I decided well ahead of time that i would not be using them again if I had a choice.
We've booked with Sunquest for our wedding in the Mayan next year - and got an AWESOME group price too!
Again- I mean no disrespect to those who favor Air Canada - Ive just ALWAYS had issues when flying with them.
Originally Posted by star18
Has anyone used Air Canada Vacations? It seems that as far as group bookings they have the best deal??