As I stated above, nothing I wrote was meant to be negative. My only goal was to write an honest description of what occurred. If you took all of this to be negative, than there is nothing else to say about that. I will say however that the tone of your response was rude and almost disrespectful, writing things like "hit the lottery" and "what did you want her to do" is just not needed. I am here simply to express my experience and not be criticized. I understand that you refer people to Vacations 4 Less and that is fine, but try to be impartial and let people express their opinions...which is why people come to this site to begin with.
I agree that it is helpful to read about other experiences because it will help us know what to expect. The other bride who just booked with Teresa will now know she needs to ask up front for rooming lists and info on who in her party has booked. Nothing wrong with that. Sharon's expectation wasn't met and she's now passing that on to others so we don't experience the same disappointment.
I also agree that Tammy's responses were less than professional. While the initial comments did draw out the entire story, the last comments were rude and it would cause me not to want to book with you. Not trying to be rude myself; just want to point out that your reputation is also on the lines when you comment publicly on the internet.