Originally Posted by Brenners
TA Wendy, you are great! More questions! If you are able to get us cheaper rated through online sites and not directly through the hotel, are we still able to get resort credits or other programs such as the free upgrade to a suite or free cocktail reception, etc... since we are still providing the hotel with the required number of rooms?
this would REALLY depend on the resort and is a per case basis. The upgrades and amenities are written into the group contract that get from the resort. Some resorts are sticklers about only counting the rooms booked through the block while others will let a few rooms slide and count them even if they are not part of the block. it is always best to get these amenities in writing because even if you get one wc that may agree to it, if a year into your wedding planning, that wc is gone or even management has changed it can be difficult to get them to honor what a wc may have said when it is not written into the contract.
Palace resorts REALLY wants you to book the rooms through the block to get the amenities because they offer some good ones like upgrades, free nights, free private events, etc.