Boycott bittersweet wedding designs - edmonton, alberta
Posted 10 November 2009 - 04:43 PM
Thanks for sharing your experience- you're possibly saving other people from the same stress that you went through! Hang in there- it sounds like it's almost resolved now and then you'll never have to deal with her again!
Posted 08 December 2009 - 10:58 AM
Posted 04 January 2010 - 04:48 PM
We signed a contract with her in April 2009 to decorate our reception hall and cancelled with her in Oct 2009 because she did not respond promptly to our emails nor returned our phone calls. Her excuses were numerous such as contracting H1N1 and having issues with her phone and internet connection.
As of today (Jan 2010), we have not seen our refund yet. Unfortunately, our credit card company is unable to assist since the timeframe for our contract has exceeded. We have filed a complaint with the Better Business Bureau and are looking into pursuing further action.
Please spread the word: AVOID BITTERSWEET WEDDING DESIGNS!
Posted 05 January 2010 - 11:38 AM
Posted 08 January 2010 - 06:17 PM
I ordered from Bittersweet in October 2008. It did take awhile to get my order but Crystal even checked up after I received them just to make sure everything was good.
The ones she made me even ended up being the pictures on her website (the blue roses and cala lilies).
I am so incredibly happy with my flowers and that I didn't have any problems.
Posted 09 January 2010 - 10:03 AM
but her prices were too high so I didnt bother with any order..
anyone know of a Katie Hermens(TidalBridal); from ETSY? (thinking of ordering her bouquet but she has no "rating"
Posted 01 April 2010 - 12:34 AM
Just want to let you know that this has also happened to me. I paid my deposit in September 2009 for flowers in February 2010, never received them and still have not received a refund. Please beware of who you are dealing with, always search on better business bureau (you will see that Bitter Sweet Wedding Designs has an F-!!!). Please save yourself the stress and money and do NOT deal with this company.
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