Hacienda Tres Rios Brides Post Here!
Posted 02 June 2010 - 10:48 AM
Posted 02 June 2010 - 01:27 PM
| Originally Posted by Hinna77 |
Hi sorry if this has already been posted! I am very interested in having my wedding at HTR. Did you girls go through a TA to get your wedding date set up or HTR's website? Thank you for your help!!
If you already have a TA, you can definitely utilize her to contact the resort. Otherwise, I'd suggest emailing Allibe who is one of the wedding coordinators at H3R. She's really good at responding to emails. Her address is:
Posted 02 June 2010 - 07:16 PM
Posted 02 June 2010 - 09:46 PM
Becks ~ That's funny about the perks... I'm a little concerned b/c we just sent Allibe our signed wedding contract, and it didn't have the perks listed in at all. But I'm hoping we can take care of that with the group contract... Did you sign one of those as well? Am I understanding correctly that you reserved your rooms through the resort, and didn't have to sign a group contract guaranteeing a certain number of people with a deposit per room to receive the group rate and perks? Or did you just do that directly with Allibe/Luis?
Would you guys mind sharing info about your contracts, so I can compare with what we've got? I'm not sure how to post mine on here....
Posted 02 June 2010 - 10:24 PM
We also asked TA Jill to see what rate and perks she could get with a group contract through one of her travel vendors but haven't heard back yet. At this point we plan to block rooms with the resort to secure their price but give our guests the option to book with the TA if that is better or cheaper for them at the time. We're just waiting on a corrected contract from Allibe.
Hope this makes sense and isn't too confusing!!!!
Posted 03 June 2010 - 11:02 AM
We have 25 rooms reserved for now and I think they will be booked but in case they are not it would be good to know when we have to release them.
Our contract had a group block of 10 rooms in it, but this past weekend we asked Luis to add more just in case.
Luis told us the group block is just for the rooms but they can be booked in any way (hotel, travel agent, online, etc).
Wedding Date 11/12/2010- Riviera Maya - Hacienda Tres Rios
Posted 03 June 2010 - 08:05 PM
Iâ€™ll let you know when I hear back..
Posted 03 June 2010 - 08:40 PM
| Originally Posted by Tricey628 |
OK, well at least I havenâ€™t signed anything with anyone yet about my guests rooms, so I can hopefully secure some perks with that. I was wondering exactly what you said: what if some guests donâ€™t choose to book through Jill? I just emailed Allibe to find out what happens. I wonder why Allibeâ€™s contract didnâ€™t include blocking rooms, must be because weâ€™ve been working through Jill. Thanks for the good info!
Iâ€™ll let you know when I hear back..
I've been weighing the option of doing a group contract through Jill versus blocking through the resort while giving guests the option of booking individually through Jill if that suits them better.
I'm still trying to sort out the details of the H3R contract, ie when rooms have to be released, etc but got an email from Allibe today saying that she talked to Jill, is going to send me a new contract with just wedding info and that the group contract will be booked through Jill's travel agency. (Also, I bet that's why your contract didn't have room info...b/c you're with Jill too)
Honestly, I'm a little confused about what went on and will talk to both of them on the phone tomorrow but I just hope that there hasn't been any big misunderstanding. Jill said that Allibe was confused as to why I'd be trying to get rates from two different sources, but isn't that the natural thing to do...research all options to find the best match for you and your guests?? I just figured that was smart.
Anywho...Jill's been awesome and I definitely plan to work with her. We'll just have to sort out the best way to do it. Sorry for the rant!
Posted 03 June 2010 - 08:43 PM
Oh, by the way...the group contract actually had slightly lower per/night rates and she said that the 'perks' would be exactly the same. Unused rooms would have to be released 71 days prior to departure. The big difference seems to be that we would need to pay a deposit of about $100 per room in order to secure them. That money can later go toward paying for our stay, but it's a lot of money out of pocket now.
Posted 03 June 2010 - 09:39 PM
My info from Jill BTW was the same, you get 71 days to release the rooms, and itâ€™s $100 deposit per room. I think the deposit is much higher but in the long run I feel good about it because of the benefits to working with a TA, like not having to answer anyoneâ€™s questions about passports, flight info, emergencies, and all that. We definitely donâ€™t need to deal with that stress when the time comes closer! And knowing that there is the cancellation policy in place, and the money will be put toward our costs makes it easier to accept. My biggest concern is the 10 room minimum for the group rate, if for some reason (which is highly unlikely) we donâ€™t get 10 rooms booked, Iâ€™m not sure what happens at that point, maybe they all go back to individual rates? Eek. I also would feel bad going through the resort if that takes away Jillâ€™s commission (I have no idea how this works) because she has worked her butt off on researching stuff for me, and Iâ€™ve been bugging her literally every other day LOL. Then again, if my TA hadnâ€™t done so much work for me, or was unresponsive to emails or something, I wouldnâ€™t feel bad at all about doing that.
So I guess guests have to book through Jill regardless of whether itâ€™s with the group rate or individual? Iâ€™m still concerned though, what happens if some guests donâ€™t want to use her? I can recommend it on the STDs and website and all, but I feel like there will always be a couple of people who go their own route. Hopefully the group rate prices convince them, since they are so much better. If they donâ€™t book with her, I guess they wonâ€™t count toward my 10 rooms (that worries me).
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