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Do NOT shop at the Knot/Wedding Channel Store

J&MWedding
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Divine Embroidery

Divine Embroidery

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Originally Posted by J&MWedding View Post
hey girls,
So if you have read any of my other threads, you know that I am big on customer service. I don't think I have high expectations, but realistic ones.
I don't want any of you to order gifts for people and not receive them like I am having done with this web store.

So, here is my story....

Back in July (yep, July) I ordered items ahead of time for thank you gifts for the women putting on my bridal shower. I just ordered the regular shipping time because I didn't need them until the end of September!
They emailed me back immediately that my Terry Cloth Slippers I ordered were on back order and were to ship around 8/7/09. Fair enough, right?
That didn't bother me.

To this date, I still have not received my slippers and my bridal shower is Oct 3rd. I just sent them an email telling them to forget the order, refund my money, and that I would not be ordering anything else from them in the future. I was pretty disappointed because I do need to order more presents and now I have to find another vendor for them.


Just wanted to give you girls a heads up if you do decide to order anything from this website - they take a long time - if you even get your order.
Just a question did you already find another vendor for your slipper order. I'm not aloud to sell myself to you ladies and I get that but just thought maybe i could help you. I would hate for you to not get something that you really need for your wedding day. I believe your wedding is Oct 3rd. Are u close by New Jersey by chance. Even if not I actually have one pair left that a past order (my bestfriend's order.) didn't need. If you wanted them to be white I will send them to you. No cost. They are just sitting in my office waiting for someone to use them. I can send you a picture if you want. I hope this helps you out. Good luck with all your planning.

Shana
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