Do NOT shop at the Knot/Wedding Channel Store
Posted 16 September 2009 - 01:26 PM
So if you have read any of my other threads, you know that I am big on customer service. I don't think I have high expectations, but realistic ones.
I don't want any of you to order gifts for people and not receive them like I am having done with this web store.
So, here is my story....
Back in July (yep, July) I ordered items ahead of time for thank you gifts for the women putting on my bridal shower. I just ordered the regular shipping time because I didn't need them until the end of September!
They emailed me back immediately that my Terry Cloth Slippers I ordered were on back order and were to ship around 8/7/09. Fair enough, right?
That didn't bother me.
To this date, I still have not received my slippers and my bridal shower is Oct 3rd. I just sent them an email telling them to forget the order, refund my money, and that I would not be ordering anything else from them in the future. I was pretty disappointed because I do need to order more presents and now I have to find another vendor for them.
Just wanted to give you girls a heads up if you do decide to order anything from this website - they take a long time - if you even get your order.
Posted 16 September 2009 - 01:32 PM
Posted 16 September 2009 - 01:38 PM
Posted 16 September 2009 - 01:41 PM
And my bridal shower is October 3rd also! woop
Posted 16 September 2009 - 01:58 PM
I ordered votives and personalized silk fans from theknot.com store and was very happy with the price, quality and shipping. But those items weren't backordered.
Posted 16 September 2009 - 05:39 PM
Posted 17 September 2009 - 11:04 AM
Posted 17 September 2009 - 11:22 AM
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