Posted 22 June 2010 - 05:07 PM
I have had an absolutely horrendous time trying to get someone on the phone or over email to book my wedding date and give a deposit. I've gotten a hold of Ana twice but only after calling the resort 5 times and getting transfered around a million times. Both times she was working a wedding and couldn't take my deposit. The last time I spoke with her she told me the date I wanted was availabe and to shoot her an email and she would immediately email me back with instructions on how to give her my deposit....that was a week ago....Has anyone else ran into this issue?