| Originally Posted by jenjen181 |
We are planning a wedding date of June 4 2011 at the Dreams Riviera Cancun. I've emailed a request about a week ago to the wedding coordinator for availability but have not yet received a response. I'm curious from other brides (or brides to be) whether their experiences with the WCs were positive and if they were reliable with communication. I know the wedding is a whiles away, but I'd like to get the location confirmed.
Hi Jen! It literally took Ana over 2 months to confirm my wedding date of June 17, 2011. I emailed her April 2nd and I only got an email to confirm about 2 weeks ago. I sent muliple followup emails, about one every 2-3 weeks. It was extremely frustrating. I was even working with a travel agent to try and help. I was going to give her one more week and then I was just going to call but luckily she finally responded. I know thier preferred method of communication is email but I waited over 2 months and thought a call wouldn't be unreasonable at that point.
Now my frustration is waiting for her to take my deposit from my credit card. I realize she is extremely busy but it gets a little rediculous with the no communication. The weddings they book and the guests we bring them for the wedding is a huge part of thier business. I think they need to come up with a better system. All I want is my date and my deposit taken care of and I won't "bother" her for a whole year
What is keeping me with DRC is all the wonderful things I've heard and from reading other brides reviews reassuring us that once we get there everything will be worth it and that our weddings will be beautiful. So thank you to all the previous bride because if it wasn't for you I would've dropped DRC due to lack of communication.
Keep trying Jen! It will be worth it. Dreams is beautiful and I've read almost only great things, I'd say about 90% of the time people are overly impressed and 10% of the time people nit pick at stuff with negative comments but still have good things to say. I think DRC will be worth it in the end!