Hi ladies! I know this was covered in previous posts somewhere, but I can't seem to find them right now (too far back to search!). I am a May 2014 bride so I know I have forever (is what people keep telling me) however I am already getting extremely frustrated and annoyed at this process. When I first contacted DRC I was communicating with Evangelina (who no longer works there). I had confirmed the beach for ceremony and pool deck for reception. Having the pool deck was the main reason we chose DRC, and this was communicated and confirmed with Evangelina as well through pictures etc. We then sent in our deposit, and later found out she had left there. Anyways, after a couple weeks (and with help of our TA) I finally was given my deposit receipt and assigned Gina as a WC by Gaby. However, now I am being told I no longer can have the pool deck bc my estimated count is lower than 60. At NO TIME did Evangelina ever tell me I had to have a certain amount of people. I still have no heard back after numerous emails as well as sending them my previous emails from Evangelina confirming the locations. I am beyond frustrated and do not feel like starting this whole process over and looking for a different resort. I know the location probably seems minor to some, but it was the exact reason we went with this resort instead of others we were considering.
I am not sure what I am expecting to get out of this post, I am just really frustrated and need to vent somewhere. Is this the start to becoming a bridezilla? haha I certainly hope not as Mexico was supposed to be the laid back, stress free route.
Any suggestions on what to do or where to go from here? I am in Canada until the end of May and then we get I get back stateside I guess I will try calling the resort. I want to put down money for room deposits with my TA but I refuse to do that before I get the locations re-confirmed.
By the way..thanks for listening