Dreams Riviera Cancun - Brides post here (new thread)

[JD Hall Wedding]

Does anyone know that if I brought my own decor items for the reception, is there a set-up fee or is it included in my ultimate package?

[jstock311]

Quote:

Originally Posted by LeydiBug The same thing is going on with me. Where are you going to select for your reception. She gave me the El Patio and Portofino options.

She offered me the jacuzzi area, beach, or one of the restaurants. I told her I wanted the jacuzzi area (provided our group is less than 30) and if not, then I will use the restaurant. I just did not want the beach at all. She hasn't confirmed the jacuzzi area and I've sent her 2 emails but I'm not too worried about it. When she had given me options about other things previously and I was waiting for her confirmation, she always had it set. I think she makes note of these things even though she doesn't get back to you right away.

I think when you first contact Dreams about having a wedding there, they should inform you that reception locations need to be reserved far in advance. I didn't even think to ask about it before we reserved our date. Maybe they should put some of that kind of info on the website so people know what to ask prior to reserving a date. And other things could be on there like the menu options, etc. so you don't have to wait for Ana to get back to you. Oh well, something for the suggestion box I guess

[jstock311]

Quote:

Originally Posted by BethAnne Hi. My wedding is Jan 2011. At first she would e-mail and say she was "holding" my date. Then I emailed back and stated firmly that i want to know our date is secured! She finally sent me the charge authorization document in an e-mail for the deposit- i filled it all out and sent it back- online as attatchment and faxed it 3 times. I got no response for about a week. Then she said "ok all is good, will process your deposit on your charge card today!" well that was a week ago and it still isnt showing up on my card statement =( I just hope this all works out for us in the end ladies!! I'm kind of stressing =(

My wedding is in January too. I emailed Ana a few times asking about the deposit also. She emailed me a couple weeks ago saying that she would take our deposit next month. I wouldn't worry too much about it. It will all work out

[cindyshininger]

We took chair sashes, cloth colored napkins and maracas. The were all put in their palce for no extra charge.

[allegraapple]

Quote:

Originally Posted by jstock311 She offered me the jacuzzi area, beach, or one of the restaurants. I told her I wanted the jacuzzi area (provided our group is less than 30) and if not, then I will use the restaurant. I just did not want the beach at all. She hasn't confirmed the jacuzzi area and I've sent her 2 emails but I'm not too worried about it. When she had given me options about other things previously and I was waiting for her confirmation, she always had it set. I think she makes note of these things even though she doesn't get back to you right away. I think when you first contact Dreams about having a wedding there, they should inform you that reception locations need to be reserved far in advance. I didn't even think to ask about it before we reserved our date. Maybe they should put some of that kind of info on the website so people know what to ask prior to reserving a date. And other things could be on there like the menu options, etc. so you don't have to wait for Ana to get back to you. Oh well, something for the suggestion box I guess

I totally agree. I think there should be a Frequently Asked Questions page on the DRC website for brides/wedding inquiries. They could have so much info listed there and I'm sure it would reduce the ridiculous # of e-mails Ana and Yasmin get on a daily basis. It's so silly because I'm sure they get asked the same questions over and over again re: reception/ceremony locations, spa prices, table sizes, menu options, flower/bouquet/centerpiece options, etc. They just need someone to create this for them because they don't have time to do it! Ahhhh - maybe one day. If management were smart, they'd do it soon.

[beachykeen]

Quote:

Originally Posted by aubry Not sure how up to date these are as I got them from another bride, but this is the spa menu and price list.

Thank you so much for posting this!

[jstock311]

Quote:

Originally Posted by allegraapple I totally agree. I think there should be a Frequently Asked Questions page on the DRC website for brides/wedding inquiries. They could have so much info listed there and I'm sure it would reduce the ridiculous # of e-mails Ana and Yasmin get on a daily basis. It's so silly because I'm sure they get asked the same questions over and over again re: reception/ceremony locations, spa prices, table sizes, menu options, flower/bouquet/centerpiece options, etc. They just need someone to create this for them because they don't have time to do it! Ahhhh - maybe one day. If management were smart, they'd do it soon.

Absolutely!

[Boo]

Quote:

Originally Posted by jstock311 My wedding is in January too. I emailed Ana a few times asking about the deposit also. She emailed me a couple weeks ago saying that she would take our deposit next month. I wouldn't worry too much about it. It will all work out

I agree, we are off in about 4 months, I dont think I sent my confirmation yet, I have the authorization form from Ana although not filled out, and the contract has been updated as we go along, I am sure it will be fine but yes I would cement as many things as early as you can - I rather enjoy my week with the guests rather than run around and try to decide on things - just my two cents

[reaganlane]

Quote:

Originally Posted by AlisonJimmy Ana just sent me the script today. I wasn't sure if I was going to put my own together or use theirs. I will email it to you.

Please email the script to me also if you don't [email protected]. Thank you!

[BethAnne]

Thanks alot.

I think im going to use one of theirs as an outline and insert my own preferences here and there... like a reading from my maid of honor, and our own personal vows in stead of the scripted ones.

I think this will work! =)