The US Post Office!
Posted 10 August 2009 - 05:40 PM
They smash our mail in the mailbox, say they delivered packages when they didn't, will not help you find said missing packages, and do not leave missed delivery slips!
No wonder they are loosing so much money. It's not due to increase in the use of email, it's due to their lack of care and Customer Service!! They say they've delivered an item and it hasn't. The only way we can get customer service from them is if the vendor we purchase from contacts the USPO. Otherwise, they only inform us that the package has been delivered. Last time, after the vendor contact the USPO, the manager of our Post Office branch hand delivered the missing package which was at their facility the whole time. Their package tracking system is a JOKE!
UPS and FedEx gets all my business and I personally request their use with vendors when I can.
Arrrrrgh!!! Thank you. I need to vent.
Posted 10 August 2009 - 06:29 PM
Posted 10 August 2009 - 07:43 PM
Posted 10 August 2009 - 08:43 PM
| Originally Posted by da.shmoopies |
and do not leave missed delivery slips!
I did an experiment and waited ALL day for something that was supposed to come that day, and the mail lady didn't come at all. My mailbox is at my front door and my dog barks whenever she comes near. I know I didn't miss her. Two days later I get the "sorry we missed you" notice dated for the day I waited at home, along with a few days worth of mail. WTF? You didn't miss me, you never came!
Uggh, and don't get me started on the quality of employee you'll find when you go into the post office for any reason. Hello I don't work here, you do, so no I don't know the difference between express and priority and yes I need you to tell me what my best option is. And you can leave your bad attitude at home. The unemployment line is pretty long these days, they should be happy to have a job. And it's not like they make minimum wage either, you know?
There is one lady who is exceptionally nice at our branch and I've spoken with her supervisor to commend her, but for the most part I am amazed that some of these people are allowed to keep their jobs.
Okay my rant is done
Posted 11 August 2009 - 02:40 PM
Posted 11 August 2009 - 04:42 PM
Now the vendor that sent the package is saying that if the USPO says it was delivered then it was delivered, and it will be hard to dispute. Sooo unlike the last vendor who called the Post Office until they found the damn package.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users