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Mixie23's Dreams Tulum Wedding Review (Parts 1 & 2)

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#1 Mixie23

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    Posted 21 July 2009 - 09:22 AM

    I realize I am a little behind in posting, but things have been crazy since the wedding! Now I am getting last minute things taken care of for our AHR in New York. Now, onto the good stuff...

    Arrival at Dreams Tulum C-
    Sure we got the whole cool towel and champagne welcome, but the check in process was definetely not smooth. To start, they did not have my brother on the manifest and as such did not have a reservation for him or a room, despite the fact that he had a hotel voucher. Secondly, they had my grandmother in a different building completely from my mom, when my travel agent specifically said that they needed to be in the same building and on the same floor since my grandmother is older, staying by herself, and not comfortable at all with traveling, doing so only for my wedding. After a bunch of "disscusion" they said that they would move her for $60 a night, which is INSANE because a) we had over 30 people at the resort for a week, B) we booked not one, not two, but THREE private parties, bringing a significant amount of additional income to the property, and c) because supposedly they "take care" of wedding parties and upgrade them if upgrades are available, however only my sister in law got an upgrade and the hotel was less than 60% booked. Later I overheard another bride in the lobby complaining to the front desk that her parents were DOWNGRADED but her in-laws were UPGRADED for FREE!! We've talked about how there is NO consistency on the Dreams Tulum forum but this is just another example. To be honest, my parents and my fiance and I didn't want to gamble on the upgrade so we booked the Dreams section with ocean front from the get-go, but imagine my suprise when they offered friends of ours the honeymoon suite!!!

    Doctor and Medical Care A+ Warning, slighly graphic!
    Yeah, so our first night at Dreams Tulum we took all the kids down to the beach to watch their showing of High School Musical. I was in the process of scooting on the beach lounger with my fiance's daughter when all of a sudden I felt a snag. I yanked my hand out, and started shaking it violently trying to "shake off" the pain in my thumb. My fiance turned to me and said "what are you spattering all over my face? Uhhh, Nic, it's blood, we gotta go." I took one look down at my thumb and my pink and white gel thumbnail was at a disgustingly non natural angle, half off my thumb - on my LEFT HAND. Wayne was amazing at trying to keep me calm, however I was completely panicking and flipping out. He called the front desk who sent someone with a first aid kit to our room. That person took one look at my hand and sent for the doctor. 10 very painful shots of lidocaine in my knuckle later, he was pulling out my entire thumb nail with some sort of medical grade pliers while I was screaming that it wasn't numb yet and he was very politely trying to tell me that there wasn't time to wait anymore because of the swelling. In spite of the pain, he was VERY knowledgable, and I trusted him 110%. He gave me a valium to help me sleep that night, applied antibiotic ointment, wrapped and taped my thumb in gauze, and wrote a prescription for antibiotics. He also told me I could stop by his office over the next few days and he would check it and change the bandages for me, no charge. His fee was $150, plus the $20 for the antibiotic, but totally worth it. He also visited another guest of ours and was equally as accomodating and amazing. He was asking how everyone was holding up when we visited him again later in the week to have our blood tests done for our civil ceremony. What a sucky way to start off our vacation, but in hindsight we got our "hiccup" out of the way on Day 1. The joke for the remainder of our time in Mexico was "One and a half thumbs up!"

    Wedding Planning with Landy A++
    Amazing!!! Landy is truly a gift to Dreams Tulum. She worked with us in too many ways to count. She had copies of all of our emails and was so amazingly organized I knew that things would go well.

    Welcome Party A++
    We held our welcome party on Friday, June 26 by the quiet pool. We had the carribean trio for 90 minutes and they were really great. We did white table cloths, gold overlays, and gold bows on the chairs. We ordered tall glass vase arrangements with yellow gerber daisies and bear grass. We used Frederico from il gruppo digitale (the included pictures) for the welcome party since we hired Del Sol for the wedding. He was pretty amusing, but the shots were all pretty canned and posed. I am happy we used him for this purpose and not the wedding. For the food we had them set up stations, complete with a huge pan of paella with fresh seafood, a grill making different kinds of fish, and another grill cooking steak and chicken. The salad, sides, and dessert were set up buffet style. The food was DELICIOUS and the set up was completely different from anything else we saw while we were there. One downfall was that it was pretty dark. The column lights were already being used, and the tiki torches kept blowing out. The grill area was still lit though so we had some light. In spite of this, it was still amazing. Everyone was up and dancing, going back for seconds because the food was so good, and enjoying themselves. After the dinner we headed over to the caribbean night in the main square and saw the fire dancers. They were amazing, and I was really happy that we were able to work that into the evening (as they were out of our budget for a private show).

    Spa for Spa Treatments A+
    All I can say was that almost 10 people in my party used the spa and all came out saying that they had the best massage of their lives at Dreams Tulum. I will echo that 100%, I had a scrub, a massage, and a wrap, and I was thrilled with all of the services that I received. (We go to spas in NY, DC, etc, so I have had a number of treatments). My husband had an 80 minute massage and I am pretty sure wanted to import his massage therapist to the US he was so relaxed. The spa is GORGEOUS.

    Alright, enough for now, more later, promise!

    #2 *Nadine*

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      Posted 21 July 2009 - 10:13 AM

      ah! Yikes, what a way to start off the week is right! Congrats and cannot wait to hear more and see pics!

      #3 lolosmama

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      • 232 posts

        Posted 21 July 2009 - 11:43 AM

        Sorry about the check in troubles and your accident, what a way to start off your trip! Looking forward to the rest of your review!!

        #4 Blkatz

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          Posted 21 July 2009 - 11:55 AM

          OMG that is crazy about your nail!!! Can't wait to see your pictures

          #5 AmyandRich

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          • 344 posts

            Posted 21 July 2009 - 12:42 PM

            Can't wait to see photos and hear more details on your wedding. Very good to know that the medical staff is competant!

            #6 nikicrosby

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              Posted 21 July 2009 - 12:47 PM

              Wow Crazy start to the week. But hopefully everything worked out. Can't wait to see pics!

              #7 BlakleyBrideToBe

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                Posted 21 July 2009 - 05:01 PM

                Congrats and Thanks for the review!

                #8 Butterflyf369

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                  Posted 21 July 2009 - 08:43 PM

                  So sorry to read about your thumb! I'm glad that everything else went well. Can't wait to see the pics.

                  #9 sperger

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                    Posted 21 July 2009 - 08:56 PM

                    Congrats!! Thanks for posting the review, and I've love to see photos!

                    #10 Mixie23

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                    • 56 posts

                      Posted 22 July 2009 - 10:41 AM

                      I posted the review of the first part of our trip previously, but ran out of time. Here is my review of our wedding day festivities...

                      Spa for Bridal Appointments C
                      Let me start by saying that everyone was really happy with their hair and my grandmother with her hair and makeup. HOWEVER, the poor girls at the salon were WAY over booked. There was another bride and her bridal party and her photographer at the salon at the same time as me making an already small space even more crowded (note to future brides at DT, perhaps leave the entourage in the room). My hair appointment was at 12pm (my wedding was at 6pm). I had a simple style, so no big deal. My maid of honors hair was supposed to be at 1pm, my mom and my fiance's daughter were at 1:30, and my grandmother at 2pm. These times were all arranged by Jennifer, their spa concierge, who I assume knows the # of staff, but seemed not to take this into consideration. Now, at 1pm I had a makeup appointment with Sol Tamargo's (of Del Sol Photography) sister Sara. I was out and back to my room in plenty of time. My MOH was scheduled for makeup at 2pm, an hour after her hair appointment. At 2:15, I sent her mom out to locate her, because I was getting a little nervous when she hadn't returned to my room for her makeup. She didn't even sit in the CHAIR until 2pm - an hour late!!! The other bride having her makeup done kept wanting it changed and redone, kept getting up to look at it in natural light, then back down in the chair for more changes, etc. Now, please understand that I totally understand you want your makeup to be perfect for your day. However the spa should have got someone else to take over (since she was clearly unhappy with the person she was supposed to work with) and fix her make up - not make my wedding party late and behind schedule! MOH finally got out of the spa at around 2:45. My mom got in the chair at 2:30, also an hour late. There was a guest of another wedding pacing around, telling my mom that she had a 2:30 appointment and essentially implying that my mom should get up and out of the chair and give her the appointment. My mom was like, uhh, well we have a wedding too, and I have been waiting an hour, so the best thing I can tell you is have a seat and wait. All of this could have been avoided if the spa had scheduled themselves either more staff, or not had so many appointments at the same time. I am just really happy I got in and out because being there during all that happend would have really stressed me out. Like I said though, everyone loved their hair, and my grandmom really liked her makeup too.

                      Sara Tomargo, Make Up Artist A++
                      Sara was unbelieveable! She used all MAC and other high end products and my makeup was awesome. I had gone to Playa del Carmen earlier in the week for a trial session, then she came to Dreams Tulum the day of the wedding to do make up for me, my MOH, and my mom. Everyones makeup looked so good and lasted all day and into the night - even in the rain! Sara is a total sweetheart and so talented that I am so happy we used her for our makeup.

                      Wedding Ceremony A
                      Wayne and I had written our own ceremony to be used in conjunction with the civil ceremony text. My mom had purchased about 80 yards of organza to be used on the canopy and it was truly beautiful - we just weren't into the whole sticks wrapped in toilet paper look. In fact we saw other brides and their bridal parties taking pictures in front of our canopy but I was happy that other people got to use it too. As far as decorations go, we had rose petals on the aisle, the white organza on the canopy, and the white chair covers with purple bows. The judge (texting as I walked down the aisle) stuck to our ceremony almost exactly as written, which was really nice. I had a white rose and orchid bouquet wrapped with white ribbon, and a purple bow that I tied my grandmothers wedding bands into (both my grandfathers have passed away) and a rhinestone pin. The girls carried purple roses and orchids wrapped in white ribbon, my one flower girl had a basket with white and purple rose petals, and my fiance's daughter who served as ring bearer and "best man" had a beautiful purple rose and daisy pomander on purple ribbon. Absolutely perfect!!! We had hired a harpist and guitar player (thanks again to Sol Tomargo for all her help during the process!!) who played the traditional wedding songs but having the harp on the beach was exactly as I pictured it. We also had a sound system for the judge, Wayne and I, which was 100% necessary due to the wind - without it, no one would have been able to hear us. I was really happy with the set up and how everything turned out.

                      Cocktail Hour A
                      I was not in attendance because Wayne and I were taking pictures, however we held our cocktail hour on the lobby terrace, and had a mariachi band that played at the Mexican Night party. Everyone enjoyed themselves and the band was reportedly amazing, they had everyone up and dancing!

                      Reception Dinner by the Dolphin PoolA+
                      Decorations - white table cloths, white chair covers, purple bows, lights- provided by DJ Mannia, and floating water lotus candles in the pool (My favorite part!) We chose not to use the gold menu, instead we pieced together a menu using the restaurant menus, pulling mostly from El Patio. We had the queso fundido with chorizo for an appetizer, caesar salad, the surf and turf (steak and shrimp) with spinach, mashed potatoes, and a bernaise sauce, and for dessert, the profiteroles with rasperry sauce. The food was SOOOO GOOD!!! All of our guests were raving - and we had some pretty picky eaters in attendance! We chose a tres leches cake for our wedding cake and it was pretty enough, I don't remember which one I picked honestly. The cake was so delicious that Wayne and I fed each other twice - we just wanted another piece! DJ Mannia was awesome, picking the perfect mix of music and getting everyone up and dancing!

                      Vincent of Del Sol Photography A+ (I think!)
                      Ok, so it might be too soon to write this portion of the review because we don't have our pictures back yet, but personality wise Vincent was awesome. I hate having my picture taken and he really did try to put me at ease and get me to relax. I just know that the pictures will be amazing!

                      Farewell Dinner at Portofino Wine Cellar A+
                      We had our farewell dinner at Portofino in the wine cellar. The food and the service were amazing. It was such a nice way to tie everything together and say goodbye to our guests as we were leaving the next day for our honeymoon at Zoetry Parasio de la Bonita. We set up a slide show on a friends lap top and were able to show the pictures that had been taken throughout our week at Dreams, which everyone enjoyed. It was just a really nice way to tie everything together.

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