Help! Is anyone else having this problem??
Posted 09 July 2009 - 05:13 PM
A couple of things that you need to know-
Each resort has completely different policies when it comes to destination wedding groups. Some will provide longer periods for deposits, some incredibly short terms-shortest I was offered was 5 business days!
Some require that you specify exactly how many rooms, the type of room and the exact travel dates that you are requesting for the group (this is fairly common)-others will let you add a few days on either end and others will have the contract extremely open ended (this is a bit more rare). Your TA has no control over what the policy will be- they can however try to negotiate a bit of wiggle room.
Some other factors are time of year- how long you anticipate that your guests will stay 3 nights/7 nights)- how many rooms you are holding ect
Add to that which supplier a TA uses, their relationship with the resort and the policies will vary.
Canadian & US suppliers tend to have different contracts with the resorts and airlines = more confusion as brides are comparing notes and may not realize that!
Keep in mind that not all resorts are like Palace resorts- they have a gazillion rooms at Moon place and so it is much easier fo rthem to have a very open ended contract! Smaller properties tend to have tighter policies in place as they have more to lose if a wedding cancels or the rooms do not get booked.
Also a TA has a alot more negotiating power if they book through a supplier than direct with the resort- the resort screws up with a supplier booking you bet they don't want to lose potentially thousands of bookings a year-they fix it much quicker and also with a better outcome! We also use our suppliers to be able to privode packages with transfers ( generally less expensive ) and have access to bulk or contracted airfare-generally less expensive for our clients.
Posted 09 July 2009 - 05:25 PM
Posted 09 July 2009 - 05:26 PM
| Originally Posted by honey740 |
Maureen, sorry you didn't like my view, but I want to situation to work for me not for the TA, it's business you know?
Keep in mind that there is reason why resorts try to offer incentive pacakges that cut out the TA and middlemen- very little to no accountability. You are one group- unless you have over 100 rooms-considered very small and the liklihood of you or your guests coming back....extremely small-where is the incentive to keep you thrilled? Yup you can go online and gripe but another 50 posts and your gripe is gone...... It's not about commissions ect.-it's about how we can assure that you will get the best experience.
Posted 09 July 2009 - 05:34 PM
Seems like there are some red flags with your TA! Hope everything gets resolved, you still have a long way to go so I'm sure it'll come out great for you and your guests!
Posted 09 July 2009 - 05:34 PM
Posted 10 July 2009 - 08:40 AM
Posted 10 July 2009 - 09:12 AM
Hang in there and keep us posted.
Posted 10 July 2009 - 09:27 AM
Posted 10 July 2009 - 09:29 AM
Posted 10 July 2009 - 10:02 AM
Having a TA organize my travel arrangaments was really important to me. It helped to have someone who knew about the travel and even in terms of getting insurance for some of the elderly people that traveled. Furthermore, we had a ton of people with questions about legalities of travelling to mexico and restrictions etc.. It helped that they all had someone else to call other than me, because I would have lost my mind having to deal with that on top of all the other planning.
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users