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All of you T&C brides out there!!!


SJnLove

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Hi all, I think everyone will be well taken care of. Monique was my WC back in June and I have to be honest that her being the WC was huge at first in deciding on The Somerset compared to other hotels. She was great with emails, phone calls, etc, but somewhere closer to the wedding something changed. Not sure if she got super busy, or other things were going on in her life, but once I arrived on the island I noticed she did have a lot of other things going on. At my wedding, there were many things I wish she had done differently, and being that I am an event planner here in NY, I noticed every detail and perhaps was overly critical, but I do wish that I had hired an independent WC for the day/ night of my wedding. SOOO, I think you guys "lucked out" and you will all be very happy with Diane. Just my thoughts!

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Hi Ladies,

 

sorry I am coming in late. Brianna, yes I have been aware for quite some time that Monique has left the Somerset and that Diane will be taking over. In the beginning of September Monique had already moved off the island and when I spoke to her she said she was unsure whether she would be around to do my wedding. She did promise she would let me know closer to my date but did ask that I not panic other brides with the news. I didn't bother to say anything because quite honestly the news should be coming from her and it would have been wrong of me to divulge it. I have only heard wonderful things about Diane.

 

On one hand to be quite honest I have to say that I am happy if Diane does do my wedding because that would mean her only focus would be mine.....I've worked in a hotel before so I know how the duties of the WC get divided between helping the brides and all their other duties at the hotel, so I can see how a bride may not always feel like they have the WC's full attention. With that said I am also kind of sad because for the last year plus I have gotten to know Monique and talk to her and plan with her and I do feel like a connection was made especially within these last two months as things have gotten down to the wire. I did send Monique an e-mail on Saturday because after several back and forth e-mails of her helping to plan out exactly my candy bar I just really wanted an answer as to whether I would really get to meet her. (The candy bar has been a bit of a trial and she gave tips and helped me get the right candy....at the end of it all I was so grateful I was like "Monique I really hope I do get to meet you for my wedding"). I have not received a response to that e-mail. I do have her skype, but I figure that when she is ready she will tell me as I believe from what she had said I would be the first wedding Diane would be doing officially taking over at the Somerset or Monique's last wedding before handing over to Diane. She wasn't sure when last we spoke, or perhaps she knew but didn't want to say. I have not received an e-mail from Diane....or Monique but just as I have let patience guide me the entire time, I will let it guide me now. The only thing I did ask Monique is that if Diane would be doing my wedding to at least give me the opportunity to start dialogue with her and get to know her a bit prior to my wedding. I think I would feel extremely strange if someone just walked up to me the day I got there and said "Hi I am your new WC", simply because I know my personality and though I am extremely friendly, this is my wedding we are talking about and I would like to make sure that the person is on the same page as me.  I still have a month so I guess we'll see how things turns out. 

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Hey - well it's good to know that she will be there to focus only on my wedding for that weekend.  I have a conference call set up with Monique and Diane this coming Monday.  I'm wondering if we are going to have to pay an additional fee to have her coordinate the wedding - having a WC included in the package that we bought through the Somerset was a major reason why we picked them in the first place, so I'll be disappointed if there are more costs involved....

 

Janine, I'm sure Monique would have contacted you if she wasn't going to be there, especially if it's only a month or so away.  I wouldn't worry!

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Hi Brianna, well I received an e-mail from Monique last night asking what my availability was because she wanted to set up a call with me. I'm only speculating but I think she is going to tell me about Diane and that Diane will be handling things from here on out. As for the added costs, I don't think there should be any added costs....you signed a contract with the Somerset and your fees come with the services of a wedding coordinator. I'm sure the Somerset will compensate Diane for her services out of the amount paid to the hotel, they have an obligation after all to honor their contract with you.

 

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