UPS Package stolen from front door....and it was my BD Album & pics!! *update #33
Posted 14 May 2009 - 04:19 PM
Posted 14 May 2009 - 04:19 PM
Posted 14 May 2009 - 04:35 PM
Posted 14 May 2009 - 04:38 PM
Posted 14 May 2009 - 04:40 PM
Posted 14 May 2009 - 04:44 PM
Posted 14 May 2009 - 05:03 PM
Posted 14 May 2009 - 05:17 PM
Posted 14 May 2009 - 05:19 PM
I hope it all gets worked out, Happy birthday for what it is worth.
Posted 15 May 2009 - 08:22 AM
I'm sure I don't have to tell you how great it is to have BDW at times like this where we can share good times & bad times.
I called UPS because I wanted them to clarify their policy of leaving packages at a person's door. The rep that I spoke to said that this is done at the drivers discretion. If he feels that your package will be "safe" left at your door, then he will leave it. If there is inclimate weather or if their are animals/pets around that will disturb the package, then he won't leave it & will leave the slip instead. She said that the ONLY time that drivers WON'T leave a package is if the sender requests a signature. If a signature is not required, again, its all up to the driver. So for those of you using UPS or any other carrier & sending important packages, make sure that you always request a signature to prevent something like this from happening.
I know that DH didn't intercept the package because we both got home at the same time & I came upstairs first.
In terms of my neighbors, DH said last night that he's going to go ask our next door neighbors himself. I feel like if they had the package, they wouldn't have held it since Monday. Thats the only reason that I feel that no one took it to "hold" for us.
Lastly, the photog has been great. She ofcourse feels horrible about this & told me that she would definitely re-make the album & resend it and the disc. I just feel bad that she may be doing this at her expense. While she opened the investigation with UPS she mentioned that usually they insure packages up to about $100 but she's not too sure that they will reimburse her in this case because according to them, the package was technically "delivered" & it wouldn't necessarily be their "fault" if someone stole it from my door. We'll see what happens with that. I mentioned to the rep at UPS that these were wedding photos & she was extremely sympathetic so I hope she finds that as an acceptable reason to reimburse my photog.
So thats the update that I have so far. I think I held up okay during the day but as soon as I got home, got off of the elevator & approached my door, my heart sank again when I didn't see the package at the door. I keep hoping that everytime I come & go, that it will "magically" appear at the door, unopened! Today I plan on staying home & hoping that UPS comes by. If so, I plan on asking the driver if he actually left the package at my door & not someone else's.
I also plan on asking the porter if he possibly has any unclaimed packages.
Again, thanks for all of your thoughts & support.
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