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#2871 chanelo

chanelo
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  • 106 posts

    Posted 13 January 2012 - 11:44 AM

    Hi girls,

    I'm really disappointed. I booked the seaside grill deck for our dinner 10 months ago and at the time I asked Tiara for a full quote for everything. I was told $30pp for the silver menu plus tax and service @ 26%, and an open bar for $10pp plus 26%. That was all she said. Now Jenny is trying to charge me $300-$500 to use the deck!!!! I told her I got a full quote from Tiara and at no point did she mention a charge for the deck - I mean i'm already paying over $50 per person for food and drink that they have technically already paid for with their all inclusive holiday, but I dont mind that because I understand the costs of set up and service for a private party. But I have no idea why I would have to pay extra for the deck! Anyway I told her that Tiara never mentioned a charge and she said "we can change the prices without notification (its written in all our informations)" I have just emailed her back to say that nowhere on the quote did it say that the prices were subject to change and that I booked their resort on the basis of this quote. Why does everyone seem to have last minute issues with the resort??!!! what do you think?



    #2872 Romana uk 2012

    Romana uk 2012
    • Newbie
    • 5 posts

      Posted 13 January 2012 - 01:52 PM

      Hi 

       

      I'm getting married in September and haven't started planning yet . Could you please forward any info directly to my email address gemmarkuk@hotmail.co.uk , any help is much appreciated.

       

      I just love this site. Did you have the resort photographer ? 

       

      Thanks



      #2873 anudrm

      anudrm
      • Member
      • 760 posts

        Posted 13 January 2012 - 04:16 PM

        To be honest, when booking the Seaside Grill, the deck isn't included and it is indeed an additional charge.  Tiara should have told you that when she offered you a price quote.
         

        Originally Posted by chanelo 

        Hi girls,

        I'm really disappointed. I booked the seaside grill deck for our dinner 10 months ago and at the time I asked Tiara for a full quote for everything. I was told $30pp for the silver menu plus tax and service @ 26%, and an open bar for $10pp plus 26%. That was all she said. Now Jenny is trying to charge me $300-$500 to use the deck!!!! I told her I got a full quote from Tiara and at no point did she mention a charge for the deck - I mean i'm already paying over $50 per person for food and drink that they have technically already paid for with their all inclusive holiday, but I dont mind that because I understand the costs of set up and service for a private party. But I have no idea why I would have to pay extra for the deck! Anyway I told her that Tiara never mentioned a charge and she said "we can change the prices without notification (its written in all our informations)" I have just emailed her back to say that nowhere on the quote did it say that the prices were subject to change and that I booked their resort on the basis of this quote. Why does everyone seem to have last minute issues with the resort??!!! what do you think?



         



        #2874 anudrm

        anudrm
        • Member
        • 760 posts

          Posted 13 January 2012 - 04:36 PM

          Besides the day pass for off property guest, those are the menu prices.  Are you getting a wedding package? How many guest do you plan on having?

          Originally Posted by trizang 

          Hi! I'm looking to get married January/February 2013. Below is what Jenny sent me.

           

          Dreams of love (Silver menu):

          Menu us$ 30.00 + 26% each

          Cocktail US$ 8.00+ 26% each

          Open bar US$ 10.00 + 26% each

           

          Dreams Ultimate (Gold menu):

          Menu us$ 35.00 + 26% each

          Cocktail US$ 10.00 + 26% each

          Open Bar US$ 10.00 + 26% each

           

          Guess who not staying at the hotel should pay US$ 20.00 (per person) in additional to the prices for the menu selected.

          The couple should make a selection from the menu: 1 entrance, 1 soup, 2 main courses and 1 dessert, then all your guess will received the set menu on the table and select one of the main courses.



           



          #2875 chanelo

          chanelo
          • Newbie
          • 106 posts

            Posted 13 January 2012 - 06:07 PM

             

            Hi Anudrm,

             

            did you have your dinner on the deck?



            #2876 SOCCER1615

            SOCCER1615
            • Newbie
            • 111 posts

              Posted 13 January 2012 - 06:44 PM

              Sabrina...Welcome Back!! Can't wait to see your pics!

               

              Jessica Lynn- Can you send me your price breakdowns?  aeweid12@gmail.com  Thank you so much!!

               

              Does anyone know if there is a minimum  number of people needed to have the beach reception?  Has anyone else been told that they don't do bon fires anymore?



              #2877 Dominican Ally

              Dominican Ally
              • Jr. Member
              • 400 posts

                Posted 14 January 2012 - 04:15 PM

                Thanks for the replies ladies! I'm so glad I found this forum, and I'm sure as the planning process continues I will have many questions. I'm so stressed right now trying to get all of the info I need to make my final decisions on location/date.....I'll feel a lot better once that's done, although I'm sure I'll just be on to the next thing to stress over...lol

                 

                Jessicalynneh - I PM'd you with my email address if you can forward that info/pricing :)


                Can't wait to marry my best friend on April 11, 2013!

                49 Guests booked, and counting...


                #2878 Dominican Ally

                Dominican Ally
                • Jr. Member
                • 400 posts

                  Posted 14 January 2012 - 04:17 PM

                  Anudrm - I am not sure if I am going to get a wedding package or not. I do believe we will have at least 20 people, but I'm thinking we may end up with 30 or more. I'm just concerned about the extras per person that start to add up above and beyond the packages - trying to do my budget up.

                   

                  Does anyone know if any of the wedding packages(which include coctail hours/dinner for up to 20 ppl) include any alcohol at the dinner?


                  Can't wait to marry my best friend on April 11, 2013!

                  49 Guests booked, and counting...


                  #2879 anudrm

                  anudrm
                  • Member
                  • 760 posts

                    Posted 14 January 2012 - 04:31 PM

                    No, I originally was told that the Seaside deck was available and as I got closer it wasn't.  So I had to move it to the beach, BUT since I was promised the deck, Jenny offered to put a dance floor on the beach at no extra cost.  Only because I was promised the deck and some how it was booked so I couldn't use it.

                    Originally Posted by chanelo 

                     

                    Hi Anudrm,

                     

                    did you have your dinner on the deck?



                     



                    #2880 anudrm

                    anudrm
                    • Member
                    • 760 posts

                      Posted 14 January 2012 - 04:33 PM

                      Our reception was on the beach and the guest were allowed to order alcohol through the servers, so I am more than positive that there is alcohol available during dinner also.

                      Originally Posted by Dominican Ally 

                      Anudrm - I am not sure if I am going to get a wedding package or not. I do believe we will have at least 20 people, but I'm thinking we may end up with 30 or more. I'm just concerned about the extras per person that start to add up above and beyond the packages - trying to do my budget up.

                       

                      Does anyone know if any of the wedding packages(which include coctail hours/dinner for up to 20 ppl) include any alcohol at the dinner?



                       






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