Resort Policies Canceling and making changes to existing wedding reservation:
If you wish to cancel wedding reservation, change the date/time, you must contact your wedding coordinator. You have 7 days from the booking day to cancel the wedding and then the fee becomes non refundable. There is no charge to make changes. Appointment with wedding coordinator:
Shortly after your arrival at the resort, the wedding coordinator will contact you and will set-up a meeting. You may be given a card with your appointment time at check in. This pre-wedding interview usually takes place a day or two before the ceremony and lasts 1-2 hours.
At the meeting you will select a menu for your cocktail reception, confirm ceremony details, floral orders, cake orders, etc. If you choose to bring any items with you, your WC will tell you when to have them to her office. (I think this depends on the number of weddings taking place) It is always a good idea to confirm as many details as possible as early as possible. Any details or reservations you make will be noted in your file. This is especially important if you have a large group!
I brought copies off all correspondence, pictures of my inspiration cake and ceremony set-up, as well as a copy of our Big Day timeline to give to our wedding coordinator. It would be helpful to write down all that you expect and what/where you want things to go for your coordinator. Shipments:
Couples currently does not accept shipments of any goods or supplies before the wedding. They do not have the storage space or will accept the liability for the items. The postal system is not the best and shipping is very expensive so you are better off to bring any items with you. Groups:
Couples can accommodate adult, couples-only groups up to 100 people. These can be Same-Sex couples.
(IMPORTANT: Up to a maximum of 5 off-property couples may attend without approval (wedding coordinator needs to be advised in advance). Any more than 5 couples must be approved by the General Manager in advance . CSA and CN – Book 10 Rooms and get the 11th free
CTI and CSS – Book 8 Rooms and get the 9th free, Bride and Groom also upgraded to Honeymoon Suite
•Complimentary Honeymoon Suite is offered for the number of nights equivalent to the least number of nights booked by a couple in the group. (Ex. if 7 couples are staying 5 nights and 1 couple is staying 3 nights, the bride and groom will receive the Honeymoon Suite free of charge for 3 nights. The remaining nights of their stay will be charged at the rate of the minimum category booked within the group).
•Complimentary room(s) will be based on the least expensive value of the room within the group block
Group Policies: Couples Resorts - All-Inclusive Resorts - Jamaica **Couples Swept Away is the only resort to my knowledge that can accommodate single guests with 2 double beds. You must have a group contract to make this request. All attempts will be made to honor your request but are not guaranteed prior to arrival.** Ceremony passes for wedding guests not staying at Couples Resorts:
Family and friends (18 years and older) staying at a different resort may attend the ceremony by purchasing a Ceremony Only Pass, Half Day Pass, or Full Day Pass. There will be enough cake and sparkling wine for everybody (If more than 10 guests are attending the wedding there will be a small fee for additional cake and champagne). Passes payment will be collected upon their arrival.
•* The present ceremony pass is US$50 per person maximum two hours on property which includes ceremony, cake and champagne immediately after. Guests usually arrive 30 minutes prior to the ceremony.
•* Half day pass US$100 per person maximum eight hours to include ceremony, cake, champagne and one major meal.
•* Full day US$200 per person to include ceremony, cake, champagne and two major meals.
•Subject to the approval of the General Manager, children under 18 years -- USD $50
(Subject to the approval of the General Manager, children may attend wedding as guests for the ceremony and photographs only. After the wedding ceremony and photographs the children must leave the resort.)
Please email your guests’ names to your wedding coordinator as soon as you know they are planning to attend. Their names will be provided to the security so they can enter the Resort. There are limits of how many off-property guests you can invite and the Resort must be notified in advance. 50% of your guests must be staying on property.