My Experience with [photog named removed]
Posted 12 March 2009 - 04:31 PM
Posted 12 March 2009 - 05:05 PM
Sorry you had to go through all the crap.... I too had a "difficult" photographer, so I think going with someone else is THE best decision you made!
Kudos to Morgan for helpling you out too-- how generous!
And kudos to you as well...it's not always easy to give a "bad" review...
Posted 12 March 2009 - 05:08 PM
I'm so sorry you have to deal with this...it isn't fair at all...it was a little thing that she blew out of proportion and you are totally right in wanting other girls to know and I know all future brides appreciate it.
We're all here for you and you made the right decision!
Morgan - you are awesome - I know that helped Heather tremendously!
Posted 12 March 2009 - 05:19 PM
You are on to bigger and better... it is so worth it to feel comfortable and as stress free as possible on your wedding day. That is priceless.
Posted 12 March 2009 - 05:29 PM
Do you already have the new photog picked out?
Posted 12 March 2009 - 05:31 PM
Posted 12 March 2009 - 06:00 PM
Previously, I believed her when she said that she did not ask her other clients to deal with all the stuff I had to deal with. When I booked her, it was only her second destination wedding and she was very uncomfortable with traveling to Mexico. I knew I was getting into a more stressful situation from the start. I didn't know how stressful it would become.
Anyone who watched me plan my wedding probably knows what an emphasis I put on not dealing with stress once in Mexico. I wrapped up my planning a month early to relax before the wedding. I also avoided adding many things to my wedding that would give me too much to do in Mexico. But, I ended up dealing with a problem with [photographer name removed] reservation the two nights before my wedding. In retrospec, I realize this should not have been my problem to deal with. it was not a mistake I made & I was never sent the receipts to me so I'd have the chance to catch the mistake. But, I spent several hours on Thursday night dealing with this when i could have been at a beach party with our guests. Then on Friday after a full day in the sun on our excursion, I had to return to dealing with the issue. Luckily, Mike's sister stepped in and took care of things.
A true professional would never have gotten me involved in this issue. A professional would have taken care of it themself and let me enjoy my time with friends and family. I was terribly stressed out the night before the wedding and in tears over this issue.
I really regret not posting an full review of my experience. I was so completely happy with my pictures that at the time I probably would have hired her again. I wish I would have shared this story with Heather and possibly saved her a bunch of drama.
My advice when booking a photographer:
1. hire someone comfortable with international travel
2. find out if they have a good backup process. Pros have a system in place for protecting the images. You want to know your pictures are backed up several times. An example would be if they had a laptop with an external drive and backed up to the laptop, external drive & burnt some discs ASAP. All of these backups need to be in different locations so that if one bag is stolen they are not all gone.
3. Find out if they have proper backup equipment incase something breaks & a good plan for keeping their stuff safe.
Posted 12 March 2009 - 06:00 PM
Have you picked out a new photog yet? Let us know who you do find!
Posted 12 March 2009 - 07:02 PM
Secondly... sad face that you had to deal with that. thats nothing but stress stress and more stress. hopefully you are able to work everything out and be happy with both photos and the mentality and personality of your photographer
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users