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livinlife

Secrets SILVERSANDS anyone??

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Hi! I am back finally! My apologies for the delay. We were having internet issues at home, so I'm going to try to post now that I'm back in the office.

 

OK... here are my honest opinions, but I know everyone's taste is different, so it's a hard call. Honestly, I was not impressed with Secrets Silversands. Secrets Maroma was by far, the nicer of the two resorts. Here were my issues with SSS:

 

1) Service. The greeting when we arrived at the front entrace was far from welcoming. It's also a very "un-impressive" looking resort from the front. We waiting for a very long time for the wedding coordinator Lizette to greet us, even though we had a pre-scheduled appt. with her. When we arrived, she seemed surprised to find out that she had been scheduled to even meet with us. That said, she is very sweet and she really warmed up to us during the tour and was very helpful with any questions or information we requested.

2) Overall, I think the resort was already showing signs of "wear and tear", even though it's only about 1 year old. The guest rooms are pretty nice, but I much preferred the look and feel of Maroma.

3) The beach was VERY disappointing. If you want to get married on the beach, don't do it here. Maroma's beach is much, much nicer and much larger.

4) We were not offered lunch at SSS, so I didn't get an opportunity to taste the food, but we were offerered lunch at Maroma and it was excellent, as was the service.

5) Clientele was a little on the what I would call "questionable" side for a resort of this caliber. Seemed like more of a college party resort than a romantic wedding/honeymoon resort that is selling itself as catering to couples.

I had read quite a bit off trip advisor before we took the trip and I have to say that I agree with most of the negative reviews of SSS. I'm glad we went though and it helped confirm our decision to go with Secrets Maroma.

A fluke coincedence when we were taking the tour: I ran into a old friend of mine who just happened to be checking out that day from SSS. I haven't had a chance to speak with him yet, but he did mention that they enjoyed the resort. Again, it's really so much on personal taste. I know SSS is a little less expensive than Maroma too, so that may be a deciding factor. If you have the extra in the budget, I would say to switch to Maroma.

 

Hope that helps :)

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Thank you thank you SO MUCH!!! Those were my EXACT concerns and you definitely addressed them! I am so back and forth...one minute Secrets, the next Azul. And now i have been looking at Le bLanc, even though I didn't want to get married IN Cancun! The resort just seems so nice!!!!!! Thanks for your help again!

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Thanks for your feedback..we will be going to Maroma for our honeymoon and we are very excited. Now that I have read your feedback...I am more excited! THANK YOU!!!!

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Quote:
Originally Posted by livinlife View Post
Ok, so I'm pretty new to this forum (or any forum for that matter) but i'm starting to get a little worried. Are there any Secrets Silversands brides out there? I chose that Hotel because it is very contemporary looking, good food choices etc. Beach is not as good as Maroma but it is not as expensive as Maroma.

The resort is pretty new.. From what I've read it opened in 2009. Nevertheless I don't hear anyone else planning a trip there or their wedding there so I'm wondering if there's something i'm missing.?? Help!
I stayed (did not get married) at Secret Silversands in February. The crowd is definately, mostly older...40-60's on average. My fiance is 30, I am 26-we felt out of place. The rooms are really nice, food was ok. The mexican restaurant was the best, by far. The other ones were ok. You can lay out on the beach but not too much swimming. Please let me know if you have any other questions! :) I also have pictures of rooms, etc.

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I'm getting married here on Aug 6th 2010. So excited and scared! :) I'd love to talk to anyone who has gotten married here or is in the planning process

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If anyone would like to see photos by the resort photographer for Secrets Silversands, let me know. They are not of me but gives you a better idea what to expect.

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Yes please someone help me!! I am so close to booking my wedding here but I am scared! I will not be able to travel there before so I need your help to see if it is nice enough! I heasr negative things about the beach area right by the resort but as you go down a little more it gets better.

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