Need to VENT my Cozumel wedding in less than 2 weeks!
Posted 20 February 2009 - 09:13 PM
Well we made final payment last week. I get an email today telling me "by the way there's 4 other guests that have booked the club for that day as well". I was FLOORED! Needless to say I told her it was unacceptable. We paid extra money (extra $16/pp) on top of the "normal" entrance fee to have the club "Private". She told me out of respect for the other guests she couldn't cancel their reservation! What about "respect" for our CONTRACT that states it's Private and no other guests would be there. I know it's only 4 people, but it's the principal. We would've paid the normal price and not had it Private and saved over $700 if we knew this would've happened.
This entire process with this venue has been like pulling teeth from the start. We just really fell in love with the location and the "Private-ness" of it all and now this!
Now I'm waiting to hear back from her manager on what can be done. I have a sick feeling that he's going to say nothing. Our hands are tied since our wedding is less than 2 weeks away and we just made final payment. It just doesn't seem right that they are able to make us pay for a service that we are no longer getting!
Okay.....my vent has been long enough....I'll keep you all update...thanks for letting me get this out!
Posted 20 February 2009 - 09:18 PM
Posted 20 February 2009 - 10:17 PM
Posted 20 February 2009 - 11:03 PM
Ugh Im sorry! So frustrating right before your wedding
Posted 21 February 2009 - 07:47 AM
Posted 21 February 2009 - 08:36 AM
Raise hell, and get that money back. Wow, I'm totally pissed for you ~ I hate when businesses think they can just bend terms in their favor thinking it's ok. Uggghhhh
Posted 21 February 2009 - 12:41 PM
Posted 21 February 2009 - 05:48 PM
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