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Gran Porto Real~ Review, Kinda

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#11 CourtneyV

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  • 4,979 posts

    Posted 04 May 2007 - 03:05 PM

    Holy cow, that's so stupid. Don't piss off a bride on her wedding day, she will spread the word. If that happened to me just on a normal vacation I might get pissed off, but could be happy if you sent me to a decent resort and maybe gave me like a "we're sorry for the inconvience" free dinner. HOWEVER, if it splits up a group, it would piss me off to no end. Groups plan together for a reason.

    I use to be a hotel manager, and we rarely overbooked. Of course, the hotel was not in a pretty location, but we did book up. The only times that we did overbook was because of like travelocity, who'd push the reservations. Or we also had a call centre, and sometimes they'd override it so they didn't have to deal with a pissed off customer.
    Happily Married since May 9, 2008
    Proud Mama to Evelyn Eileen since June 8, 2010

    #12 ajncooter

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    • 983 posts

      Posted 04 May 2007 - 03:46 PM

      wow how scary.... i know when we were in the domincan at secrets excellence the people that were at the airport with us were part of a group staying at RIU and they were bumped to Sunscape... They were dissapointed but they did get a free week to come back next year... But bad for a wedding party!

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