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Riu Santa Fe Brides, Post Here!


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#141 janina01

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    Posted 29 May 2009 - 11:05 AM

    Quote:
    Originally Posted by lgarner83
    Yes, we had our saved emails too but at the time she didn't care! It took a couple phone calls to her, multiple emails, a call to the resort manager and even a call to corporate to get our way! We were determined that they had to honour their original agreement. Not to mention we had paid a big deposit on our photographer already! lol. It all worked out.

    Regarding my TA, she's either off today or works this afternoon so we're waiting on that. I actually attempting to call Sunquest directly but customer service told me that I needed to speak with my TA and that this was information that she "wasn't allowed" to say. WTH? I'll let you know when I know. I can't find anything online.

    Carly, what exactly did they say?? I feel so bad for you, that sucks!!!
    I'm really glad it worked out for you. Let's just hope what she told me is in fact accurate. I'm definitely going to follow up a few times to be sure. I'm still waiting for her to respond to my last e-mail I sent to her just very recently. What a gong show that must have been been for you guys having to deal with that. It's a good thing that I haven't put any deposits for photographers yet. Can I ask who you booked with? We have a few in mind if we don't go with the hotel photographer.

    I'm really anxious to find out the outcome of Sunquest as well.. I guess we'll just wait and see!

    #142 lgarner83

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      Posted 29 May 2009 - 11:11 AM

      We went with Alberto Misrachi...Helix Audio Visual. Beautiful work, great to communicate with and reasonably priced! He's doing our videography as well.

      #143 janina01

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        Posted 29 May 2009 - 05:00 PM

        Thanks! I will take a look at his work:)

        #144 CarlySR

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          Posted 29 May 2009 - 05:33 PM

          Quote:
          Originally Posted by lgarner83
          We were posting at the same time so ignore my last post. :)..did your guests pay deposits?? are they being refunded?
          All deposits paid will be refunded thank god! But it's not helping some of my guests booking as they have to pay in full now at the time of booking so they may have to wait a while! Bloody Sunquest! I will never book with them again after this that's for sure!
          I called Sunquest customer service and they told me over the phone so not sure why they wouldn't give you any information!
          Fingers crossed for you!

          #145 lgarner83

          lgarner83
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            Posted 29 May 2009 - 10:24 PM

            Ours was cancelled too And we give up!! We're having an at home wedding now. I'm going to miss my Cabo girls

            #146 CarlySR

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              Posted 31 May 2009 - 09:43 AM

              Quote:
              Originally Posted by lgarner83
              Ours was cancelled too And we give up!! We're having an at home wedding now. I'm going to miss my Cabo girls
              Oh no! That sucks! Are you sure your cancelling the whole thing? Your Cabo girls will always be here for you? Where are you thinking of getting married?

              #147 lgarner83

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                Posted 31 May 2009 - 10:35 AM

                Carly, We are throwing together a ceremony and reception here in London instead. We are very happy about it and lots of people who weren't going to be able to make (especially my grandparents) were thrilled with this idea. This is the stressful part: It's in 10 weeks!!!!! Aug 8th! We had a reception hall booked for Nov as our AHR and when this all came about we decided to move it forward to the summer so my BM's and I could still wear our summery dresses. The only available Aug date they had was Aug 8th so we snagged it and are planning like crazy now lol. It's going to be great...not what we originally planned but we're staying very positive and hoping it will be even better! Everyone is being super supportive too which is awesome. So, my life right now is consumed with planning a wedding almost from scratch in ten weeks! lol. A circus.

                #148 CarlySR

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                  Posted 01 June 2009 - 02:08 PM

                  Well that sounds lovely! Shame I'm a long way from London! We still want to see pictures though! How about Cabo for your honeymoon?

                  #149 lgarner83

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                    Posted 01 June 2009 - 03:52 PM

                    Carly- a ton of our guests are coming from TO/Mississauga/ Burtlington! I'll still post pics too, for sure :) As for honeymoon, we're still discussing!

                    #150 CarlySR

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                      Posted 08 June 2009 - 09:41 AM

                      Hi Ladies,
                      Does anyone happen to have any pictures of the English Patio? I am considering having the reception there and I have no idea what it looks like!




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