Originally Posted by brownskingirl
oh yeah,, now i remember, i scrolled through and i saw the pics of her dress and i even commented on it. i think the gown looks soooo beautiful! they did an amazing job,, i love it. maybe kittyinheeels should post some pics of her wearing the dress cause judging from pics of the finished product the dress looks beautiful i cant even criticize!
Hi girls, thanks for the messages.
Well, Jasmine's Bridal did contact me back and said that
1) The bumps and unevenness of the side, back and hip area of the dress is due to me losing weight since the order (which is not true) and the dress not fitting properly to my body. They told me to take the dress in and the dress will fit fine (not true). I told them this is not true at all, and the dress has bumps and uneven stitches even when it's on a hanger.
2) They did admit that the dress is faulty because the tailor there inserted a corset when they didn't need to (a straight line dress with a thin fabric like mine should not have a corset inserted as the lines show on the outside). So they did admit their fault to this.
3) The inner skirt that is showing from the outside is also their careless error and they admitted to this also.
So they offered me $140 refund for point 2 and 3, but like I said earlier, I paid extra $300 for 'designer quality' craftsmanship and fabric which clearly does not show in the result of my dress. So I would like more refund than this.
I went to a trusted local dress maker/tailor that I use often today and asked them if they could do anything to the dress to make it look better. They said
1) The fabric Jasmine's used is NOT of a high quality (not silk, mainly polyester). They cut the fabric straight (not diagonally) to save cost. If not cut diagonally for a fabric like my dress', the fabric has virtually no stretch that makes it uncomfortable for me to wear and sit (this is true).
2) They basically used the wrong fabric for the type of dress I asked for. The fabric Jasmine's used is a silk (mainly poly) chiffon, and they think that it was 'stupid' that Jasmine's chose this type of non-stretchy thin delicate (and hard to handle) material for my dress. It is too thin and difficult fabric to work with which has higher risk of making errors.
3) The bumps and unevenness of the dress is basically due to poor stitching and measurement, and my tailor said that they can't take the dress in to fix the bumps because the material is so non-stretchy that I won't be able to sit down if they take it in to get rid of the bumps. They also said that the fabric is way too thin to be manipulating further and she said she doesn't want to make it worse (she said it's always hard to fix a delicate fabric once the dress is sewn into the inner dress and zip etc). But we decided that the bumps at the back can be hidden by the veil and the bumps at the side can be hidden by my arms. My tailor did comfort me saying that only people who make/sell dresses will notice.
4) My tailor thinks it was totally unnecessary to insert a corset in the dress of my style. She said she can take it out for me.
5) The inner layer that is shown from outside the dress can also be removed, but my tailor said that it was 'stupid' of Jasmine's to not notice this while making. Because the inner skirt has to be removed and extra layer around the skirt will be removed, now my dress has slightly different colour at the top and at the skirt part (it is hard to notice, but it's annoying).
6) My tailor kept on pointing out at poor craftsmanship of the dress (e.g. stitching the inner dress and outer dress at wrong places creating unnecessary pull and creases, bumpy invisible zip, etc).
My local tailor quoted $70 for removing the corset and getting rid of the inner layer of skirt which is ok. But I still have uneven bumps in my dress at the back, hip are and side, and the dress colour is slightly different at the top and the skirt part of my dress. I guess these won't be noticed by many, but I am disgusted that I paid $600 for this quality dress. Unless they give me at least $200-$300 back, I won't be happy.
The dress does look nice and is wearable, but I would have gone and got a brand new dress from home if I was to get this kind of dress for $600. My dress is soooo simple, hard to get wrong, but they got it wrong!
I don't have good photos of me wearing the dress, and I don't have the dress with me now because I left it at my tailor's to be fixed, but I took some photos to send to Jasmine's.
I'd say avoid silk chiffon for tight or sleek wedding dress.