Thank you. So this is the email I sent to Gianinar Bridal this morning. I'm hoping they will live up to our agreement and I won't have to follow through with the threats. Fingers crossed it works!
I feel I have been very patient about my dress, my expectations and in my emails with you regarding how late the dress is getting to me. It is now August 10th. You sent me an email on August 6th stating my dress would be finished in 2 days (August 8th) and pictures would follow. I have not had ANY pictures. I sent you a deposit back on June 1st in good faith that you would make my dress and get me pictures in a timely manner. I don't feel you have lived up to your end of our agreement. I am now forced to DEMAND pictures of my dress by Monday, August 13th by 5pm EST or I am going to have to start a fraud claim with Paypal.
I found your company through a wedding forum where brides gave honest reviews in dealing with companies in China making wedding dresses. Your reviews were outstanding, stating that your company had great communication, delivered the dresses in a timely manner and were a pleasure to deal with. I feel that due to my experience with you so far, I would have to give a less favorable and more negative review of your failure to meet a deadline and lack of pictures and communication. I am hopeful that you will send my pictures by the Monday, August 13th 2012 5:00pm EST deadline, that my dress will ship next week (between the dates of August 13th and August 17th ), that I will have my dress before August 30th, 2012 and I won't have to report my negative review of your company and services on the wedding forum that spoke of you so highly.