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#4871 SoSayWeAll

SoSayWeAll
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  • 10 posts

    Posted 10 August 2012 - 01:13 AM

    Originally Posted by 2012mrstobe 

    Thanks!

    Do you have a ship date for your dress yet? I know you can't wait! I was so excited to have it in my hands and try it on today that I really didn't take the time to see if there was really anything wrong with it. I only noticed things when I looked back at the pictures! (like how I didn't have the crinoline pulled down straight! LOL0

     

    Lol! i'm sure i'll be the same! It really does look great on you :)

     

    They've fixed what I asked them to and I think it looks good, better than I ever thought a copy would! I'm paying the balance now, but its the end of their working day now so it might be tomorrow before they can ship it then they said 4 0r 5 days :D woooohoo.



    #4872 Donna Hewitt

    Donna Hewitt
    • Jr. Member
    • 227 posts

      Posted 10 August 2012 - 02:22 AM

      @2012mrstobe WOW!!  Gorgeous dress!!  And you look fantastic in it!!  Hot hot hot!!  Glad it all worked out for you!!  



      #4873 heatherc234

      heatherc234
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      • 27 posts

        Posted 10 August 2012 - 03:24 AM

        My dress was very detailed and I figured they might have trouble, but this is crazy.  I'm sending them an email this morning stating I want pictures and ship date today.  I just want my dress.  I had nothing but stress this week between the dress and the suits/tuxes for the guys.  I wanted tan suits and can't find a boys size 5 in the same color as my fiance or his best man.  So I have to scrap the color scheme I wanted and go with black tuxes.  I'm tired of stressing.

         

        Heather
         



        #4874 Katryne

        Katryne
        • Jr. Member
        • 260 posts

          Posted 10 August 2012 - 03:27 AM

          Originally Posted by heatherc234 

          My dress was very detailed and I figured they might have trouble, but this is crazy.  I'm sending them an email this morning stating I want pictures and ship date today.  I just want my dress.  I had nothing but stress this week between the dress and the suits/tuxes for the guys.  I wanted tan suits and can't find a boys size 5 in the same color as my fiance or his best man.  So I have to scrap the color scheme I wanted and go with black tuxes.  I'm tired of stressing.

           

          Heather
           

          Big virtual hugs your way.. I'm so sorry you're going through this.  Positive thoughts coming your way!! Hang in there!



          #4875 heatherc234

          heatherc234
          • Newbie
          • 27 posts

            Posted 10 August 2012 - 04:09 AM

            Thank you.  So this is the email I sent to Gianinar Bridal this morning.  I'm  hoping they will live up to our agreement and I won't have to follow through with the threats.  Fingers crossed it works!

             

            Good morning.
             
            I feel I have been very patient about my dress, my expectations and in my emails with you regarding how late the dress is getting to me.  It is now August 10th. You sent me an email on August 6th stating my dress would be finished in 2 days (August 8th) and pictures would follow.  I have not had ANY pictures.  I sent you a deposit back on June 1st in good faith that you would make my dress and get me pictures in a timely manner.  I don't feel you have lived up to your end of our agreement.  I am now forced to DEMAND pictures of my dress by Monday, August 13th by 5pm EST or I am going to have to start a fraud claim with Paypal.  
             
            I found your company through a wedding forum where brides gave honest reviews in dealing with companies in China making wedding dresses.  Your reviews were outstanding, stating that your company had great communication, delivered the dresses in a timely manner and were a pleasure to deal with.  I feel that due to my experience with you so far, I would have to give a less favorable and more negative review of your failure to meet a deadline and lack of pictures and communication.  I am hopeful that you will send my pictures by the Monday, August 13th 2012 5:00pm EST deadline, that my dress will ship next week (between the dates of August 13th and August 17th ), that I will have my dress before August 30th, 2012 and I won't have to report my negative review of your company and services on the wedding forum that spoke of you so highly.
             
             
             


            #4876 wallabymeisje

            wallabymeisje
            • Jr. Member
            • 152 posts

              Posted 10 August 2012 - 02:56 PM

              keep us posted if it get resloved



              #4877 2012mrstobe

              2012mrstobe
              • Jr. Member
              • 164 posts

                Posted 11 August 2012 - 03:55 AM

                Originally Posted by misskim_red@msn.com 

                I would say leave it be.  With the heat and stress of the day it will be tight enough I'm sure!

                You're right. When I got home and was looking at the dress a little closer,  I realized that they actually did make the straps to snap off. I went back to try it on yesterday and I will just let them adjust the neck strap.



                #4878 erinmc

                erinmc
                • Jr. Member
                • 284 posts

                  Posted 11 August 2012 - 05:28 AM

                  Originally Posted by heatherc234 

                  My dress was very detailed and I figured they might have trouble, but this is crazy.  I'm sending them an email this morning stating I want pictures and ship date today.  I just want my dress.  I had nothing but stress this week between the dress and the suits/tuxes for the guys.  I wanted tan suits and can't find a boys size 5 in the same color as my fiance or his best man.  So I have to scrap the color scheme I wanted and go with black tuxes.  I'm tired of stressing.

                   

                  Heather
                   

                  Heather Have you looked at JCP? I found my FI's linen suit there (on clearence right now) and I know I seen tan. The employees at the one by me went above and beyond finding what I need at different stores for our GM (10 of them!!).



                  #4879 wallabymeisje

                  wallabymeisje
                  • Jr. Member
                  • 152 posts

                    Posted 11 August 2012 - 05:35 AM

                    you might also want to check your local rental suit shop that is how i am doing my kids suits since they grow so fast the expense is about equal



                    #4880 2012mrstobe

                    2012mrstobe
                    • Jr. Member
                    • 164 posts

                      Posted 11 August 2012 - 02:51 PM

                      Originally Posted by heatherc234 

                      Thank you.  So this is the email I sent to Gianinar Bridal this morning.  I'm  hoping they will live up to our agreement and I won't have to follow through with the threats.  Fingers crossed it works!

                       

                      Good morning.
                       
                      I feel I have been very patient about my dress, my expectations and in my emails with you regarding how late the dress is getting to me.  It is now August 10th. You sent me an email on August 6th stating my dress would be finished in 2 days (August 8th) and pictures would follow.  I have not had ANY pictures.  I sent you a deposit back on June 1st in good faith that you would make my dress and get me pictures in a timely manner.  I don't feel you have lived up to your end of our agreement.  I am now forced to DEMAND pictures of my dress by Monday, August 13th by 5pm EST or I am going to have to start a fraud claim with Paypal.  
                       
                      I found your company through a wedding forum where brides gave honest reviews in dealing with companies in China making wedding dresses.  Your reviews were outstanding, stating that your company had great communication, delivered the dresses in a timely manner and were a pleasure to deal with.  I feel that due to my experience with you so far, I would have to give a less favorable and more negative review of your failure to meet a deadline and lack of pictures and communication.  I am hopeful that you will send my pictures by the Monday, August 13th 2012 5:00pm EST deadline, that my dress will ship next week (between the dates of August 13th and August 17th ), that I will have my dress before August 30th, 2012 and I won't have to report my negative review of your company and services on the wedding forum that spoke of you so highly.
                       
                       
                       

                      Heather,

                      Not sure if you have gotten some resolution with your dress yet but if I were you I would go on and start the PayPal claim to make sure it is within their 45 day window. I sent a very similar email to Shades of Pale except it didn't help a thing. I had waited so patiently thinking that they would really come through that I waited all the way past the allowable time frame to file a claim on PayPal. Luckily since the money for PayPal came through my debit card, I was able to file the claim through my bank.

                       

                      Good luck and please keep up posted.






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